-
February 2024 by Drew Choens
They sold me a broken part that didn’t function properly when I called they told me I couldn’t get my money back and there was nothing they could do to help me.
-
January 2024 by Jim French
Visited Autozone. It is conveniently located for me. Well stocked for automotive parts and accessories. Courteous, helpful personnel. Thank you.
-
January 2024 by Darrell Barrett
Bre was very helpful and work was pro
-
January 2024 by Mateo Duran
Kaleb was very nice. He helped us a lot with our car issue.
-
January 2024 by Doug R
Title: Exceptional Shopping Experience at AutoZone!Rating: ★★★★★ (5/5)I recently had the pleasure of shopping at AutoZone, and I must say that my overall experience was nothing short of excellent. From the moment I stepped into the store, I was greeted with a warm smile and exceptional customer service.Firstly, I was amazed by the wide variety of products and parts available at AutoZone. Whether you're a seasoned car enthusiast or a novice, you'll find everything you need under one roof. Their inventory is extensive, ensuring that customers can easily locate what they're looking for without any hassle.The staff at AutoZone deserves special recognition for their impressive knowledge and willingness to assist. I approached one of the employees with several questions regarding a specific automotive issue I was facing. Not only did they patiently listen to my problem, but they also provided me with accurate and helpful advice to resolve it. Their expertise was evident, making me feel confident in my purchase decisions.The store's layout was well-organized and clean, allowing for easy navigation and accessibility. Additionally, the prices at AutoZone were surprisingly competitive. They offer great value for money, and even provide affordable alternatives for those on a tighter budget. No matter what your automotive needs may be, AutoZone ensures that you can find the right solution at the right price.Furthermore, the checkout process was swift and efficient. The cashier was friendly and made sure to double-check that I had everything I needed before completing the transaction. I appreciated their attention to detail and the personalized service I received.Lastly, AutoZone's commitment to customer satisfaction shines through their excellent return policy. I had to return a faulty product, and the entire process was incredibly smooth and hassle-free. The staff handled the issue with utmost professionalism and provided me with a full refund promptly.In conclusion, AutoZone goes above and beyond to deliver an outstanding shopping experience for all automobile enthusiasts. Their extensive inventory, knowledgeable staff, competitive prices, and exceptional customer service make them the go-to destination for all your automotive needs. I highly recommend AutoZone without hesitation, and I will definitely be returning for all my future car-related purchases.
-
November 2023 by Naya
I was very well pleased with the service I received today. The gentleman by the name of Jeremy L was extremely polite. He made it seem as if my car problems was his own car problems and no matter what it was he was going to fix it. He made me feel that way. He sold me the battery and put it in for me. I am very pleased with the customer service I received from this gentleman. AutoZone please thank him for me.
-
November 2023 by Terrie Cross
I went in to replace the battery in my key fob, but I had trouble accessing it, even though the female employee couldn't have been nicer or more willing to help. I decided to go to the dealership to prevent myself from breaking the case.The female AutoZone employee midday on Nov. 2, at Oliver & Lincoln, Wichita, KS, was exceptionally kind. I wish I'd written down her name so I could brag more about her great customer service skills.
-
October 2023 by Jairus Morford
The employees at this store are amazing. I went in because multiple sensors on my Nissan were going off and they were able to hook up a tester and tell me exactly what was going on and got me the dot 3 fluid I needed to get rid of the ABS sensor light. I would definitely recommend going out of your way to come to this store!! The young lady that helped me was awesome!
-
September 2023 by Jason Garraway
I have been at AutoZone customer for 20 years. Usually, we're greeted with helpful associates. Our experience this time, however, was a-typical. My battery died at my son's cross country meet just down the street from the AutoZone at Oliver and Lincoln. I was able to get a jump from a friend and we drove it to the store. However, during the jumping process, I got quite a bit of battery discharge on my hands. After purchasing the battery and all the equipment that I needed, I asked the store clerk if I could clean my hands from all the battery acid. I was informed that the restroom is not open to the public. I tried to build my case of not being just general public since I had just spent $200 for merchandise there, but again was met with disdain and the strict store policy. She did send me down the street to the local bookstore who was kind enough to let me wash my hands.While I can certainly appreciate store policies, I would challenge the management of this AutoZone to at time see their customers as people, and be willing to conform store policy to meet the basic needs of another fellow human. AutoZone, you're still my go-to store, but I know you're much better than the experience I had today!
-
September 2023 by Michael Biggs
Had an alternator that failed. Had purchased it in November from Autozone on line. The Lincoln and Oliver store had 1 in stock. Took the old one in and they verified it was bad and replaced it. This store was well staffed and the staff was knowledgeable and friendly.
-
August 2023 by Thomas Haywood
Store is always busy hard to get to the checkout line and the workers are rude plus my cousin was shot working inside of there.
-
July 2023 by Bailey Weding
The evening manager was really helpful and had good customer service. The other employees there were also very nice and was as helpful as they could be within their means at work. I spoke with one younger girl and she was a little rude but could just be how she is you never know. Overall nice people recommend this location.
-
June 2023 by ryan jameson
I have used them a couple times through the years because they are close. I walked in today. Someone had broken into my wife's SUV last night and stole 6 relays out of the fuse box. There was a woman behind the desk that stated there would be no way for them to be able to know the exact parts unless I looked them all up myself on my own time. She was standing right by one of the terminals there that will tell you every single part to every single vehicle that has ever been made. I am very confused as to what she thinks their role is at an auto parts store. I literally went across the street to O'Reilly Auto Parts and the guy behind the counter was so happy to do his job for me I wanted to tip him.
-
June 2023 by Greg Franklin
Man TJC parts sale manager is 1awesome. Kind, courteous, and carws about a person needs... cool
-
May 2023 by Monica R.
Cass and Tiffany helped me find both the part I needed and when we noticed it was not the correct length Cass figured out which parts I would need to fit. I started my day off horribly but after their knowledge and help its gotten so much better
