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February 2024 by gail r
Wheel chair now and no drive thru windows.NEED TO CHANGE BANKS NOW after being here for 40 years as its changes names....I've followed
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December 2023 by Kevin Newton
Great place to do business ?.
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September 2023 by Jonathan Goetz
It's clostrophobic and poorly designed and they wouldn't help me.
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May 2023 by Nadiia M
It was one of the best services I've ever had. It's very strange to read some reviews of something wrong for the clients.I was greeted in the first minute by very nice teller in the lobby, explained about everything I need to do, no any rush, the time which I was waiting it was good for me.The manager devoted considerable time for me helping to choose the better options and answering for all my many questions. I am absolutely satisfied with the service, even much more I could expected.Thank you for your attention, understanding and customer focus! Especially to Jacob Palmer and Chau Tran!
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May 2023 by Miki Bonilla
One teller in the lobby. No drive up service. Long wait. Ridiculous
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November 2022 by Brian Bleier
I tried to call the bank, it gives me the message that they're busy and my only option is to schedule an appointment. I don't want to schedule an appointment, I just need to ask the manager if they can provide the police with any footage of the hit and run that happened last weekend, since they drove through their parking lot to get away. I don't think the police will do much since I wasn't hurt and the damage to my car was minimal, but I don't want them off the hook either. In my opinion, if my bank didn't give me an option to talk to a person, I wouldn't bank there.
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October 2022 by Jessica Hofstrom-Brody
An exemplary location that should be the base protocol for all other locations for how they get things done. The best customer service I’ve ever experienced with the most knowledgeable and caring employees that get what you need done.
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June 2022 by Gwendolyn Watley-Holt
They need to open back up
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February 2022 by Nisa Dang
Jeni chanthaboutyThe nice to do customer service
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December 2021 by Lauren Clark
I had an appointment scheduled and I arrived and all the doors were locked. I tried calling and all the phone lines were busy so the call ended. Honestly worst banking experience I’ve had. I guess business hours are irrelevant and so are appointment times. Cool.
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April 2021 by Becky reef
Why are they still closed! I like the 3 atms but there is more things that need to be done!
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September 2020 by jamie hair
I understand everything is not functioning properly due to covid, but why shut down the drive thru? Seems like that would be a safer way to bank. Also, who are these people in suits with tablets that can't actually do any transactions? Why don't they belly up to a teller station and get this line moving?
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July 2020 by Benito Carrillo
Why anyone wants to do business with Bank of America is beyond me. I've never been treated more like the enemy than when I walk through their doors.The simple fact that when I deposit a check written from another BoA account, I shouldn't have to wait for it to clear, IT'S COMING FROM THE SAME DAMN BANK!I only bank here because my employer banks here and I have begged and pleaded to change banks, yet to no avail. I despise big company banks as they are lacking in many areas.
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December 2019 by KaLa McIntyre
You have 12 people in line and 2 people helping them which is fine but 3 other employees most likely managers just watch? Finding a different Bank! ASAP
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October 2019 by Jen C
Lady who set up my Account was AMAZING with my kids as well as with her professionalism.Then i went to deposit a 5,000 check and thank god i was paying attention because they tried to only deposit it as 500. BIG difference! They then got an attitude with me for wanting it corrected and a corrected receipt sent out. Then they helped 5 people before finishing my transaction that they messed uo to begin with. Bizarre how people act.
