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February 2024 by ase grace
I come here to file and have been for the last couple of years.The gentleman who does the tax filing is straight to the point and efficient and personable.The people who answer the phone when you call in don't come off as personable or patient.
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April 2023 by Stephen Harrison
Easy to work with while handling everything over email. They applied a credit I was unaware of, which added hundreds to my return. Very happy with the service and confidently recommend!
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April 2023 by Rupesh Reddy Tumu
Very responsive and helpful. Tax filing was a breeze and documentation is very thorough and flawless. I highly recommend them for tax services.
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March 2023 by Mahender Reddy Loka
I have been using BTS since 8 years and counting, they are very responsive and professional. I highly recommend this.
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July 2022 by Komal P
they have been my tax experts for more than 5 years. I love to work with them.
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April 2022 by fatemeh atashi
Mr. Bhandari and his services. did a great job in filing my tax return and changed the situation several times between filing jointly and married filing separately. He was patient enough to review our tax return every time we requested. My ex-husband (Abdollah Mohammadi) gave a bad review but I totally disagree with him as Mr. Bhandari was great for us.
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April 2022 by # WyattPlays
I’ve been filing with Bhandari tax service for over a decade and have always had such an amazing experience. They make this yearly anxiety inducing experience so easy. My mental health is eternally grateful!
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April 2022 by Bala Ramakoti
I am Mr Sanjeev Bhandari's client for more than a decade. He always addressed my tax related concerns or filing in a timely and professional manner.I have submitted my tax document for 2021 on Apr 5th which is their cut-off as per their email and website. Today is April 7th and I know they all are busy working with our filings. Since I didn't get a email acknowledgement which I usually receive, I called them to check if they received and my case is worked by them.Here the problem started. The customer support lady who took my call said the cut-off time is Apr 5th 9AM and they have published all over the place. The usual cutoff time is EOD or EOB and since she said 9AM, I started questioning her. She again said that they have published all over the place. I said that I checked the email that Bhandari sent and it was mentioned 5th Apr but not the time. she lost her patience and started raising her voice when I repeatedly asked about cut-off time (incorrect info) that she mentioned to me. She realized that she gave me an incorrect info. All she have to do is to apologize and proceed with my request. Instead, she hung up the call.I tried reaching again and this time I verified their website and the information she provided (9am cut-off) was not written there. Now she wants to defend her point for no reason and she hung up again. She didnt let me talk to Bhandari or anyone working there.I wrote an email to Sanjeev Bhandari explaining the issue. I got a reply immediately that since I yelled at their staff (totally false and she was the one yelled at me) that they are not going to do the filing.Do I deserve this treatment? After all I have been filing with him for several years and just because of one inexperienced customer support staff's mistake, I was denied a service at the last moment. Mr. Bhandari should have spoken to me once to hear what was discussed and who yelled at whom.I have spoken to Sanjeev several times before and I am sure he is not someone who just listen to one side of the issue and make a decision against his client.This may be a busiest time and loosing a customer is not a big deal. You are throwing someone who completely rely on your service for tax solution needs. Though I sent my documents on date and just listening to your staff and making such a decision is a mistake. You are leaving your client helpless and I am sure you will pay for your karma.
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April 2022 by Donald Drum
Incompetent, inaccurate and arrogant: These people are just taking your numbers and putting in a free tax processing software without using their brains. If you double check your taxes with different CPA you will notice there was more potential saving but these crooks are making you pay more taxes. If you question them or point out their errors they become very angry and start insulting you or possibly delay your taxes so you have to go through much more hassle. You can also expect several letters from IRS for their mistakes.
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April 2022 by Abdollah Mohammadi
If I could give it a zero star I definitely would have done that.They handled our case very poorly and while we have been making a decision on how to file our tax return they claimed they have deleted our case and did not take responsibility of their mistake. We had to file our tax return using TurboTax on the tax return due date!! So unprofessional!
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April 2022 by Lawrence Mear
Sanjeev helped me with my small business, BTS is the best option, I have been with them for several years and they are always very careful with everything, they respond quickly and send me everything very quickly
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March 2022 by reci toguez
I've been doing my taxes here for 17 years. Very professional and friendly. Never any problems with my taxes here. highly recommend
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February 2022 by shaik Rafi Ahmed
Very professional , I have been filing the tax with BTS team from 2015. To everyone's surprise i hardly had to speak with the team to understand about the taxes for these many years, As the information provided would be detailed and accurate . Always quick and polite to reply to the email. I would say the prices are very less compared to the services offered. I have already recommended many of my colleagues/Friends which share the same experience would definitely recommend others to use the service.
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February 2022 by Smita Gautam
I highly recommend this place! They were super friendly and very patient with me. They were amazing to work with and very affordable!
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February 2022 by Monica Kochar
Landed up paying so much more money than I needed to. Unfortunately, lost my money but when I got my documents vetted by another CPA they figured the mistake (I did this just to understand what went wrong).When I reached out to them they were so cocky and rude about it.Do not recommend their service.
