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March 2024 by c VHS
I've used this tow company so many times in the last 6 months that they know my name! hahaha but there's a reason I keep coming back! super understanding and professional in all areas from dispatch to towtruck drivers. have had absolutely no issues with Bud Roat Towing, they're the absolute best at what they do. Drivers always communicate by calling when they're about 20 minutes out to give me a heads up and they keep me posted on everything that's happening. I never *want* to need a tow, but when I do need a tow, I always want to call Bud Roat!
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March 2024 by Hanna Nottingham
Do not recommend this company! Was told by two different people that it would be $95 for my tow. When the driver got here, he told me a different price and charged for mileage since it was technically outside of Wichita even though it is a Wichita address of where they picked up. Talked to management and she admitted it was her fault and still made me pay the higher amount. Do not recommend at all!
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February 2024 by Heavy D
Called the dispatch and they had a truck nearby. A couple hours later they arrived, loaded and left. Car was dropped off safely to the mechanic. I've used 1 other place in the past, a pretty popular place, and I'll never use them again. I'll only call Bud Roat from now on.
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February 2024 by Bart Fielder
Best towing company in Kansas.
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January 2024 by Elissa Bergmeier
I called a lot of places in Wichita to see if they would come help me with my flat tire, and all of them were “too busy” and kept sending me to different places. When I called Bud Roat’s the lady told me she didn’t have anyone available at the moment, but instead of sending me away to another business they gave a time estimate of when somebody could be out to help me! They were at my location much sooner than expected! Dude was super nice and very fast! Overall great customer service and super kind employees! Will definitely use again in the future!
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December 2023 by Shawn
My door lock broke leaving me locked out of my car and they were able to be out in 10-15min. Gave me a price of $65 which seemed average and got me taken care of. They were fast, courteous and focused on helping the customer. Thanks again!
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November 2023 by George Rhodes
Great service , Courteous staff and they got the job done.My second time using them. They'll be my go to truck company from now on .
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October 2023 by Dan Braun
My family and I were broke down on the high of the highway, they had great speedy service. Not only did they go above and beyond with the tow, they had Hertz rental car pick up my family and I from where we broke down and made sure they could get us a one way rental car to make it back home. This is definitely more than a business to them, they make you feel just like family. Thank you for going above and beyond for us!Service: Car towing
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September 2023 by Sean Vanasdale
Had a bad blow out during busy hours on 135. Bud Roats was the 4th company I called and only one to answer the phone and take care of me. With in 30 min had my tow show up and headed to be dropped at the shop. Driver was great and very much appreciated them being there seeing how it was 110 degrees outside. Thank you for the great experience in a terrible situation.
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September 2023 by Elijah Gosnell
Shout out to Kevin and Bud Roats. They were extremely courteous this morning, were there to help me 10 minutes after I called, and Kevin treated my vehicle like it was his own. Will definitely call them up if I need help again!Service: Car towing
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September 2023 by Marita Marshall
HUGE shout out to Jay! We were traveling from Louisiana to Idaho when our trailer axle went out on I35. He was prompt and knew his stuff and got our trailer safely hauled out of there for us when other tow companies didn't want to take on the challenge. God bless you Jay!Service: Car towing
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September 2023 by Merry Matthews
The technician was already on a call when I called.he loaded the car on on his tow truck then drove to my aide. I had a flat and was unable to remove the lug nuts. He mad short work of replacing my tire.
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July 2023 by Honest Product Reviewer
I've used this tow service multiple times over the years Nothing but good to say about their service and drivers Quick response Never caused any damage to my vehicles Keep Bud Roat's in mind when a tow or jump are needed
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July 2023 by Tiffany B
Thank you to the sweet gentleman that towed my mini van yesterday. My special needs daughter was losing her mind, very upset at being stalled out. You were so patient to wait for my husband to arrive to get us. Your kind words and patience did not go unnoticed. You helped make a bad experience way more bearable. Oh, and you got there in like 10 minutes flat, I was shocked! God bless you and keep spreading the kindness!!
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July 2023 by sarah pierce
Highly recommend !!! Fantastic service! Your driving skills are are point!!!Service: Car towing
