-
March 2024 by Frederick “Stephen” Redman
Waited at the speaker 4.25 minutes ordered only to be told to drive to window to get totalOn the way to the window cut off by another car returning to the drive up windowWaited another three minutes and when not one of the three cars had moved ( i was the third)Left never to return to that location again
-
March 2024 by Ronaldo
Employees would rather hang out in the back than take a customers order. Never been somewhere where getting decent customer service is a godsend
-
March 2024 by Larissa Queen
WS ignored at the speaker for 10 minutes and then ignored still when i pulled to the window. Waited so long to even be acknowledged i was almost late to where i was headed even though i got there plenty early and couldnt even wait for the order i had placed online and already paid for.
-
March 2024 by Rod Wilson
Onion rings were terrible! If you want good onion rings, go to Calvin's.. Do NOT go to BK for them.. Little rings of over battered onion, I guess. Never really did tasted or see the onion.. Not the onion rings of the past..
-
February 2024 by Roger Wilson
Typical burger
-
February 2024 by Patrick Heath
Always very thorough in every order.
-
February 2024 by Lisa's Live Music in Wichita
After 5 minutes, I asked if anyone was working there. She said to wait a minute, then 5 minutes later takes my order, sounding rude and unapologetic. In fact, did not say a word to me when I pulled up to pay. Couldn't get a frozen Coke. It's advertised all over the place outside, but then the machine is broken, so I asked for a Coke and they gave me a diet Coke and no napkins or a thank you.
-
February 2024 by Robert Horton
I waited at the order screen in the drive-through for about 20 minutes. Food was mostly luke warm. I spent the whole next day sick. I had to leave work early. If I could give this place zero stars, I would. Everyone I know who eats here late night gets sick.
-
February 2024 by Joseph T Colby
Well I was theren in the wee AM hrs the guy said he was only one working that night come back in 20 min. I came back 30+ to the same response.... I get it though..... but why tell me to come back if you were just going to send me away again.
-
February 2024 by Chris French
I had called and spoke with unemployed by the name of Alex before I placed my order. It was 1:30 a.m. in the morning he was so nice kind of polite I could hear the smile on his voice. Wonderful customer service I couldn't ask for anything better and then he also requested that after I placed the order to call him back so that he can have it prepared fresh for me he is the best customer service representative that I have seen in a late night fast food restaurant Perfection at its best thank you Burger King for hiring Alex @ 1909 East Pawnee, Wichita Kansas
-
February 2024 by Chris French
I had called and spoke with unemployed by the name of Alex before I placed my order. It was 1:30 a.m. in the morning he was so nice kind of polite I could hear the smile on his voice. Wonderful customer service I couldn't ask for anything better and then he also requested that after I placed the order to call him back so that he can have it prepared fresh for me he is the best customer service representative that I have seen in a late night fast food restaurant Perfection at its best thank you Burger King for hiring Alex 1909 East Pawnee, Wichita Kansas
-
January 2024 by Chris F
I had called and spoke with unemployed by the name of Alex before I placed my order. It was 1:30 a.m. in the morning he was so nice kind of polite I could hear the smile on his voice. Wonderful customer service I couldn't ask for anything better and then he also requested that after I placed the order to call him back so that he can have it prepared fresh for me he is the best customer service representative that I have seen in a late night fast food restaurant Perfection at its best thank you Burger King for hiring Alex @ 1909 East Pawnee, Wichita Kansas
-
January 2024 by Robert Vergara
Ordered with the BK app (order total $22.00) and arrived at the store when I arrived the employee stated our "systems are down I can't pull up any orders." Now this has happened to me for the 4th time at this location within this last month. The employee told me to wait to the side. After waiting for 10 min I was told by the employee that the system wasn't working and his GM would be coming in to fix the issue so he told me to get a refund through the app. But due to them having me do this multiple times from the app I received an email stating I could not receive a refund due to multiple refunds on my BK app!!! So I came in the next day to talk to a manager. After speaking with the GM he stated that no one called him the previous day about the "systems being down" and after I told him the whole situation he did not give me a refund or my food after asking for it all he did was ask for my name and number to "call me back" it's been over 24hrs. He stated that he would have to look into what happened that night. (Edited) Just called back and talked to a manager she called the GM and he didn't find my order in the system but didn't bother to call me to help me with my situation but asked for my name and number again plus what I ordered this time.
-
December 2023 by Donald Fox
The young man working the drive through this evening is EXTREMELY rude! He asked for my order, and before I could even make a modification (large size, no onions, add cheese) he asked for my drink preference. I then stated I wanted no onions, and he cut me off and asked for my drink again. I then asked for it to be large sized, and he cut me off yet again. I never did get to ask for cheese because I was tired of being cut off. Then at the window he yelled the price out and just stood there as i handed him my card. He handed it back, I politely said "thank you" with no response. Then a few moments later he brought my food, and i said "thank you" again, and he just slammed the window shut. I come here a lot and the lady that works in the morning is very nice and super helpful, this is the worst experience I have had here.
-
December 2023 by Buddy Lewis
Dont go at
