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February 2024 by Marcia H.
I am so disappointed and sad. I have had my solitaire ring for almost 20 years and have never had an issue or a problem with it. Thursday 2/8, I had my ring cleaned at Burnell's Fine Jewelry and Design and within 30 minutes of leaving their store, the stone fell out. I called the store and they would accept no responsibility or help. We searched everywhere---my car, the driveway and the garage. Cannot find it anywhere. I will not buy anything else from them and I hope they will be disappointed when I do NOT buy a new solitaire from them with the insurance settlement------a 5 figure settlement. Beware people.
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October 2023 by Marlys J Collins
Being new to the Wichita area we looked for a local IJO establishment and foundBurnell's Fine Jewelry and Design. We are very please with the service that provide! I recently decided to get my wedding band and engagement soldered together - the workmanship is perfect!
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October 2023 by Melinda Lazzo
I wear my father’s watch every day. However the band broke recently, & I went to Burnell’s to have Ariana help me select a new band. It was a terrific experience & I now think of Burnell’s as my “jewelers”.
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September 2023 by Lynette Most
I needed my wedding ring cleaned, prongs checked and ring possibly sized. Being new to town, I researched fine jewelers. Burnell’s had great reviews. Now I know why. Very top notch!
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July 2023 by Let's Smash
We had the absolute best experience here! My wedding ring (not purchased at Burnell’s) broke after 15 years and we took it somewhere else to get fixed. They did a horrible job so we went to Burnell’s to see if they could fix it. We decided to go a different route and use the diamonds out of my original ring to design a new ring. Sean made the whole process easy and really listened to what I wanted. The new ring is gorgeous and I could not be happier!
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July 2023 by Kelly Fugate
We recently purchased our wedding bands from Burnells. Sean was very helpful and patient with us as we went in twice before deciding. Additionally, they were able to repair my engagement ring that I damaged only after having it for 4 days. They took it in right away and I was able to pick it up a few hours later! Thank you!!
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May 2023 by Talah Bakdash
The best jewelers in town and the entire Midwest. Incredibly kind, patient, and helpful with me when we needed my custom engagement ring on short notice during peak season. I spoke with a few other jewelry shops in a bigger city, but Burnell’s stood out with its honesty and wonderful customer service. I worked with Robin specifically and she was a delight. Highly recommend going to them for any of your jewelry needs!
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May 2023 by AVD Videos
Sean has been amazing. Best jeweler in town. They educate you instead of pushing sales. We got our engagement ring there and are going back for our wedding bands. 10/10 would recommend!!
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April 2023 by Marlin Berry
We love Burnell’s having first gone there about 30 years ago. Ariana was so friendly and helpful on our recent purchase. She knew the merchandise in the store really well and helped us to narrow down our choices. It’s always such a positive shopping experience.
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April 2023 by Courtney Charles
After looking at 2-4 jewelry stores around Wichita, I can confidently say Burnell’s is the best. When it comes to getting EXACTLY what you want and great customer service, they set the bar high. Both me and my fiancé worked with Robin and she was so kind and helpful through the whole experience of getting our wedding rings. I highly recommend Burnell’s for any of your fine jewelry wants and needs!
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March 2023 by Glenna Borho
Burnell’s Jewelry Store was recommended to me by our local jeweler. I had a ring which required significant sizing from a 7-1/2 to a 5-3/4. I went to Burnell’s on a Thursday and the ring was finished by Saturday of the same week. Their jeweler did a fantastic job!I also purchased a sterling necklace for my husband so the jeweler could attach religious medals to it. Another job well done! I am very pleased with their friendly staff, Sean in particular. I will be back for other jewelry needs! Thanks, Burnell’s!
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March 2023 by Kat Rose
I had been debating on and off about getting a diamond in my wedding ring for a while until recently. So on Saturday, my hubby and I stopped by Burnell's since neither of us have been and I've driven by there so many times on my way to work before. Curiosity got us both. We walked in and were greeted by smiling staff and then met Ariana who was incredibly sweet and eased the anxiety with picking something so special to display/tell our love story. She helped us find (and choose) a beautiful salt and pepper diamond(my dream diamond) and now we're waiting to get my ring back with this lovely gem! I am so very excited to see the resulting ring!
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March 2023 by Francheska Rizo
Ariana was very professional yet personable and warm. We love the quality of chain that we bought here and I am so pleased with the entire experience. Will buy more jewelry from here again!
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February 2023 by Tara Golik
We had the BEST experience purchasing our custom wedding rings at Burnell's! Robin is the "fairy godmother" of jewelry. She is very knowledgeable and passionate. She made the process so fun and easy for us. I get so many compliments on my engagement ring! Burnell's selection is so beautiful and unique...I find something new to love every time we go in. I highly recommend going to see Robin at Burnell's so that she can make your jewelry dreams come true :)
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December 2022 by William Smith
Ordered 2 different necklaces. They personally didnt like 1 of them, so insisted I wait and get a different one to ensure top quality. Love the I did purchase. Better quality and cheaper than Kay Jewelers!
