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December 2021 by Louisa
Cat was so nice to me. She helped me protect my phone. Very knowledgeable and caring. Thank you!
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October 2021 by Mona Graham
will be my go to store to have my phone fixed they are great
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September 2021 by payton p
Stopped by looking for a case with a built in screen protector for an "S20 FE 5G" He let me know they didn't have one and pulled out 3 other cases to choose from with the suggestion to also buy a tempered glass. We decided that if we were going to do that we could just get an otter box he told us he had one that would fit. He grabs one out and visually checks the fit, says okay this is the one ill get it put on for you. When attempting to put it on it didn't fit and he continued to try to force it until i said something about it. He then told us he guessed he didn't have one and redirected us back to the initial 3 cases and offered to smooth the bubbles out of the screen protector that was already on the phone. We chose 1 and he put it on the phone then handed us the phone. It was not the right case and was covering one of the camera lense. We pointed it out and he said I'm sure thats the one. R u sure that is what kind of phone you have and we verified it in settings. He said i guess i don't have any for you. He apologized. But it was a lot of wasted time for nothing. I think if you work at a phone case and repair store you should know your products and phones a little better.
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July 2021 by Stephanie Schwilling
After patiently waiting almost a month to get a screen replaced in our iPad they returned it with the home button displaced, disabled, and unable to recover with using the back up. They continued to tell me that it was Apple's fault that my home button didn't work and was the iPad was disabled. After a call to Apple I find that the tablet can't go into recovery mode because of the issue with the home button, which was completely fine before I took the iPad to be repaired. I live an hour away and have already had to make two trips up to get my tablet. When I told them I didn't have time to drive an hour up there they have offered no other option than for me to drive an hour and wait an hour for them to work on trying to fix my tablet, which I'm not feeling confident in after all the issues we have had, and drive an hour home. They didn't offer any compensation for the extra time, money, and energy I will have to go to for their error. They never notified me that my tablet would become disabled and have to go into recovery mode. They never notified me it could mess up my home button. I have attached a picture of the button that is sunken into the tablet. They stated my tablet was in better condition than when I brought it in but I can't even access anything on it because I can't get it recovered due to the button issue! This experience was one that was more than disappointing. Beware if you do have an issue. They aren't quick to fix it, will put the blame on someone else, and the owner will not contact you directly to try to make it right.
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June 2021 by Alaze Wright
The man got straight to work and did an awesome job . I highly recommend the bundle deal!
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September 2020 by Nike Henderson
I'm about to come to the service desk and get a chance to now that they all work.
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August 2020 by Heather Hunt
These people are brain dead and absolute trash. Terrible service and quality. They pay people to leave 5 star reviews. This place is ran by monkeys. 8th grade dropouts. Don’t waste your time or money.
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July 2020 by Scotty Doesn't Know
Great help , fast and the best deal in town on replacing my broken screen on my Samsung Galaxy Note 9 100% recommended
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July 2020 by Terek Wisinger
Is this place even open? Hours posted and no one is ever there on time. Try calling no answer. What good is warranty on phone if you can’t even get it fixed.
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January 2020 by Sam Bratton
Fast and friendly service best price we found in town will recomend to all my friends.
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December 2019 by Caprice Caprice
Liza Was Very Helpful She Went Above Nd Beyond To Help Me With My Phone I Kept Having Issues With It abut As Soon As I Came To Her She Got The Customer Service People On The Phone And She Was Very Polite And Took Her Time And Was Very Sweet and Nice And Patient She Didn’t Stop Until Everything Was Done She Is A Very Special Person Who Loves Her Job And Loves To See The Customers Happy.! She Has Wonderful Customer Service Skills .. I Recommend Her If You Come Here Shes The Best.!!!!
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December 2019 by Javier Lopez
They r great and fast and thanks to liza
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December 2019 by Patricia Frame
Liza at the Town East Location was incredible! She was extremely helpful! I highly recommend this company.
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November 2019 by Mama lette87
So the service was fast, but I was handed my phone and it wouldn't turn on. I was told it might be faulty. I tried to call three times and emailed twice. I had someone else take off the display and we found the antenna and the connection to the display not connected. The connection was bent at the prongs. Finally I had an email responded after I had someone take the display off for me. I am refused a refund because someone else touched it. I wanted my money back because the guy broke the clips to the display I had to buy because they couldn't get it. It is his profession to be careful on someone's lifeline device like this. I'm only asking for what I paid him back not the cost of the device he broke. This is ridiculous!
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November 2019 by adrianne lewis
Fast friendly and you cant even tell my screen was cracked