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February 2023 by Sherry M.
Ordered a cake for an employees retirement party. I asked if they could make it look like an eye chart and was assured they could. I even showed the lady a picture of an eye chart to ensure she knew what I was wanting. Asked to pick it up by noon on Feb 24. Got to the store at 11:30 on the 24th only to find out they had filed my order in the Saturday stack.i was shocked and horrified since the party was in 3 hours. The gal got snippy at me saying in a very rude tone she would drop everything to get the cake done. I left and called the manager, who didn't really seem to be very upset about it, but did say he'd address it with her. I went back about an hour and a half later and was mortified by what I saw. It looked nothing like an eye chart. It looked like an 8 year old decorated it. I told the ladies I couldn't take a cake looking like that to a retirement party for an employee who worked for us for 30 years. One of the gals assured me she could redo it and make it look like an eye chart, she even took a picture of the example I showed the first lady. About 20 minutes later she finished. While it was an improvement, it was still bad. I was in a hurry and just took it as is. I got to the venue and discovered she had spelled retirement wrong. This was so embarrassing and not what I wanted for a 30 year employee. At no point in any of my less than stellar experiences regarding all the miscues with the cake was I offered an apology, an admission of their errors or asked how they could make it right. Very disappointed in Dillons on Rock Rd and Central.
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September 2021 by Rita Wingard
Pharmacy is very convenient. Got our flu shots…..easiest flu shot we have gotten.
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June 2021 by Derrick G.
This Dillon's Marketplace is my favorite Dillon's location in Wichita. The store is laid out very well, which makes it easy to find items. The staff is always very helpful and friendly. I specially enjoy their seafood, deli and produce sections. They have such a wide selection of seafood, deli speciality items and fruits and vegetables. I recommend signing up for the free Dillion's Plus card, the savings on food items and gas can compete with any grocery store in town. You will not be disappointed if you visit this location.
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December 2020 by Terri Sanburn Perkins
Had issue with Deli department and talked to assistant manager Dalton, who was very rude and told me he wished I could act like an adult. He (in his 20’s with cocky demeanor that I should be glad he would lower himself to talk to a senior citizen or woman-not sure which) was very demeaning & condescending. I think he missed customer service class. I have been loyal customer for 35-50 years and I think it’s time for me to find a new grocery store.
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October 2020 by Mary Pfannenstiel
Too many customers are getting away with not wearing masks. I questioned the manager on duty and was told they still have the mask rule. I told her it needs to be enforced better or they will lose business. I hate wearing masks but I do it. I want this virus to go away.
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August 2020 by Tara W.
I had to go to the self-checkout today with at least 100 items because the alternative was waiting in line for an hour at the ONE register they had open (with at least six people with full carts in line). This is all because they don't want to have to pay another staff member. Oh, and this occurred around 9:30 a.m. so there was no valid reason to not have at least two registers open. Something like this can turn away a lot of potential business (much more than whatever the hourly rate is for an employee), and since I've noticed a pattern of this is happening more and more, the next time it does I won't be returning. Wish more people would speak up and complain!
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August 2020 by Daniel Benson
Hello Dillons management, I've afforded you the opportunity to hold your employees' harassment accountable and was disappointed with Susan's utter unwillingness to provide information vital to a crime I'll be reporting against one of your employees.
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March 2020 by Alexa B.
This is the grocery store I prefer, I think they even have better things that the Target up half a block (FOOD WISE, their clothes and stuff are lame but to me Dillon's is a grocery store and Target is a nice home item store so... Imagine Wichita 15 years ago when I use to live here) And the olive bar is the main attraction. Dolmas are really hard to find in Wichita. The sushi is also edible, I just wish so many didn't have brown rice. And the parmesan pesto ham from the deli sliced super thin.... The cheap chips, store brand, potato chips, the Pimento Harissa flavor... 5 stars. I grew up going to Walmart obviously, I'm so impressed by the selection, this is what you find in larger cities
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November 2019 by Kay Chambers Nusz Schlabach
Love Starbucks & can pick up a delicious Chinese Kitchen meal . Eat there in relaxing atmosphere. Also you are not far from floral
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October 2019 by Jacob Andrew Pierce
Don’t use click list. They sell you all the damaged products. We consistently get the worst produce and they even gave us an opened package of meat (they just Saran-wrapped it back up) that we didn’t notice for a few months because we store meat in the freezer long-term.
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September 2019 by Larry Kupp
Great all around grocery/marketplace.
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November 2018 by Jen Nicole Marks
I just have to brag on CHRIS! he is the BEST click list guy I've EVER had! Not only was he friendly & quick with getting my groceries loaded up... But I also got a treat, a big thank you & a invitation to come back. I've had a rough week (yes I know it's only Tuesday) but this guy really turned that around just by being genuinely kind. We need more of him in this world
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July 2018 by Jessica N.
A bright, clean, and organized grocery store to shop at. They sell beautiful, fresh flowers and fresh produce. Their salad bar is always fresh and has everything from potato salad, pasta salad, fruits, veggies, and different types of leafy greens. One of the best salad bars I've came across. Although it is a bit pricey. I came her tonight for sushi (I was craving it since I had sushi dinner plans that fell through). They have a great selection of sushi at the sushi bar prepared fresh by the sushi chefs. I chose the tuna, salmon, and crab chef sampler. The presentation was beautiful. The tuna was fresh. The ginger was crunchy. Wasabi had the just right amount of spiciness. I don't know what sauce they drizzled atop the sushi, but it was slightly sweet, pulling all of the flavored together. I just wish they had put in an extra soy sauce packet. I love my soy sauce!
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March 2018 by Teresa Duncan
Dillons @ 21st & Maize just went to the top of my list for awesome customer service !!!! I have been having the hardest time finding a specific product called Entenmann's mini cakes. They are a new products by Entenmann's Bakery and they are the best. A few weeks ago Dillons had a huge display of the mini coffee cakes in their store, I asked if they were going to be put on the Shelf and nobody seemed to know what the time. ( I'm from California and Entenmann's is huge there I
