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December 2023 by B M.
I've never been disappointed with purchases at Costco. That said there's one exception. The brisket we bought there for Christmas dinner was nearly all fat. We cooked it on our Traeger as we have done many times. When it was fully cooked and sliced the fat was all the way through with only a thin streak of meat. We had to make an emergency trip to Walmart for precooked brisket. 7 lbs was $120.
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July 2023 by Khoa Nguyễn
Bravo ? on the Shared Membership Card finding and checking every single shoppers. What a way to lose so many potential revenues that they could’ve get from those “non-member” shoppers just to potentially earn their $60 membership a YEAR. Not to mention that the existing members might cancel their membership through this “checking” on every shoppers since they feel annoyed. Great move, great move.
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June 2023 by Brittany Garner
Love their products but hate their customer service! They act like you are trying to sneak in and rob them! They check your card multiple times during your visit and before you go to check out, and again at check out. This is ridiculous! I will be canceling my membership there!
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January 2023 by Cecilia Winter
Full disclaimer this first statement is just an assumption: they need more employees in the tire center or they are going to burn out the ones they have! Takes a lot longer than communicated to complete an appt, etc.Recent experience:60,000 mile warranty tires lasted to 35,000! (A reputably good brand but I know of tires lasting 60,000 miles with no rotations and I made it to 35,000 with 3-4 rotations…. “Big box poor quality”?) And warranty (from manufacturer but easiest cop out for Costco Tire Center) NOT honored even with 3-4 rotations in 35,000 mile time.Even if I didn’t hit the exact mileage (repeated EXTRA long rotation appointments each time I was there), this should not be the case for 60,000 Michelin tires.I would advise to buy tires and honor those warranties elsewhere! Discount tire will honor a rotation done at any location for warranty purposes, for example.I’m sharing so they can stop stripping money from hard working people (some people are not knowledgeable about these things so scamming can become easy and unnoticed).Save yourself money and time 1) you’re not stuck in Costco for longer than planned with any appointment - opportunity to $$$ minus the food court ? 2) HALF the “warranty mileage” not honored and brand new tires needing to be purchased way sooner than what is appropriate!
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October 2022 by Beth M.
IN Wichita from out of town. Love my COSTCO so didn't expect to find another perfect COSTCO. But SHAZAMM! I sure did. Now I will look forward to shopping at COSTCO in Wichita. The store was busy because of it being Saturday and check out lines were long. Very nice patient organized employees made short work of my wait in line. Cudos!
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October 2022 by Tyler Sosh
Was trying to see if Costco was worth it to us. First off we had to have a tour to walk through the store. Look your a wholesale warehouse not Area 51. Your selling household items it’s not that special you need a tour guide. In a world where inclusion is highly desired you sure as heck should change your policy if you want new customers to not be treated like children on a tour of your store.
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September 2022 by Jase Ann Cameron
Of course there is virtually everything here. Prices are okay, but only okay because inflation sucks nuts. It seems like every month I go back the prices have gone up by at the very least, a dollar. There are still great deals here, and of course things you can't find anywhere else.
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July 2022 by Audrey Sweet
Friendly service!
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May 2022 by Rogers J.
KUDOS to Denessa Hess, Licensed Optician for an AWESOME customer experience!!! While working in Wichita, the right lens of my eyeglasses just fell out of the frame. With one hour between meetings, I headed to Costco. Not only did Denessa re-secure the lens, but she tightened the frame so my glasses fit much better.
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April 2022 by Andrea W.
Came here to get some gas on a Sunday morning, barely anyone else there. Gas prices are lower than outside, as usual!
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April 2022 by Joan-Rachael Sunders
It seems like the managers were too busy standing and talking and laughing together that they didn’t notice we were waiting so long right next to them for help. This was in the food court area where we needed assistance. It’s always nice to see employees working hard but stinks when management isn’t willing to be helpful….it matters.
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March 2022 by Jill Marshall
Costco saves me tons of money while paying workers better then the other box stores. Their inventory changes so I can try new things though i do miss some when they dont have them.
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March 2022 by Jon Riley
worst store I've ever been into. so over crowed I'd rather go to a Sam's before a Costco
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December 2021 by MD MAHFUZUR RAHMAN
Good service
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October 2021 by Linda Roberts
Harrison, an employee at the Wichita Costco Tire Center, helped me immensely! I live in Denver and needed help removing and reinstalling my car battery. Harrison was on vacation with his family but he took time to help me and did an amazing job!