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December 2025 by Doug Bruce
The gentleman at the ridge rd store was super helpful and very pleasant to do business with. Definitely use that store
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November 2025 by Louina Despazin
I was billed for 4 months after I called to cancel my wifi services.
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October 2025 by Aryana Lynn
Since when is the call center only open Monday-Friday. Everything is automated, impossible to talk to a real person. If/when you do reach a real person, not knowledgeable and/or rude. I’ve had Cox for 9 or 10 years, literally never used a different company. Can’t believe it’s turned to crap
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October 2025 by Paul Truhlar
Cox has the worst service imaginable. And too many monopolized areas. The minute I can drop this horrible evil data capping company I will not hesitated
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October 2025 by Adam 107 Conda
I am getting sick and tired of these outages we've been getting lately. It used to be that this would happen only when the weather was bad, but now it's almost every month. You're constantly raising our rates but you can't even be bothered to make sure our service runs properly. This is a joke
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September 2025 by Sonny Jr
If cox is so good why is the service always down or slow. They have trucks working around town all the time. When we call they have an excuse all the time
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September 2025 by Charles Taylor
Tell me why I pay my monthly bill, and get my phone service cut off a week later?!? Then tried calling the store over 15 times just to never get an answer from the store, had to call customer support, but even they left me on hold for 10+ minutes, overall extremely dissatisfied with Cox as a whole, and ended up going to Verizon instead, I wouldn't waste my time here.
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September 2025 by Ashley Hall
Very nice and cozy
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September 2025 by K. McQueen
Bait and switch
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August 2025 by Lance A-lot
Got really good advice and service!
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August 2025 by Gary Miller
Nice clean store.
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August 2025 by Beverly Gladstone
Polite, friendly, fast... Jennifer has a great crew supporting her efforts!
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July 2025 by Sarah Hauser
Jerome has helped us both times we’ve come in, and has been the absolute saving grace after multiple issues that could not be resolved over the phone with various representatives. Would recommend going to him for straightforward, no-BS business. JKendall also assisted us last visit and helped get everything in order quick and simple.
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July 2025 by Jman SpiritHawk
Jerome was very nice and extremely helpful.
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July 2025 by Jeff LaRue
Friendly service given, easy process to get in and get out. Time to install was very slow. But once installation was finally done, great service from the tech who came out.
