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March 2025 by Luis Lopez
Carpet and floors need clean
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January 2025 by rick marsh
A machine calls and hangs up
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November 2024 by Tracy Topham
Horrible pharmacy, Horrible employees in the pharmacy. They were so rude to my 85 year old father, more than once. Will never set foot in there
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October 2024 by Nathan Layton
It’s 2024 and the intercom system at the pharmacy drive-thru sounds like it’s from 1824. How can a billion dollar corporation not update its equipment? I feel like I could talk to someone on the moon via the Internet clearer than I could talk to the people inside of this place.
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August 2024 by Sandra Walbert
started going there recently, always nicely greeted, very helpful staff.clean store. Nicely displayed.
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August 2024 by Robert A. Kidd
It's the same as any other CVS. Took my mother-in-law shopping, not a bad place. Clean, helpful staff.
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July 2024 by Keagan Larson
I have not gotten my prescription consistently on a month by month basis since I have started coming here, and it is really unfortunate that they are one of the few that can get my specific medication. Their efforts to reach out to doctors are pathetic and there is no sympathy or anything that CVS could’ve possibly done wrong on their side. 0/10 recommend this kind of service. On top of that, they have just changed their phone to complete automation without the possibility of reaching a real person on a single phone call. I will be checking with the rest of Wichita to see if I can grab my medication somewhere else.
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April 2024 by chris holden
At the drive thru window the girl left me hanging for over 10 minutes.had to push the button to find out what was going on .then she was very rude telling me that she was waiting on the pharmacist,I told her that all she had to do was tell me that and would come back later then she hung up on me.very rude girl.she is no a customer service person.not happy with CVS.be with them for years, I'm going to switch pharmacies
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April 2024 by shawan johnson
Have more courteous sales associates in the front end of the store and in the Pharmacy department.
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March 2024 by Misty Pibbles
Awful service. Waited 30 mins to turn a prescription in, 30 mins when I came to pick it up. Automated voice stating they had calls waiting and one guy running between the front counter and drive thru. Do you not pay well enough to find people to work here? You should as much as prescriptions are and our insurance forces us to come here!
They seriously cannot do anything right! I hate this pharmacy. I wish our insurance did not force us to use CVS!!!!
Nothing ever changes with this place! They are rude and I hate doing business with them! Their corporate people probably make lucrative deals with insurance companies because otherwise they wouldn't have any business. Snotty girl working the drive thru, not our fault you cannot read a prescription or clearly see we turned in two for two different people! Your recording states to put your address and birth date on the prescription. Try listening to it before you gripe at us and tell us we have to give it verbally! When not feeling well, do not need your rudeness!
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February 2024 by Erin Gomez
If I could give this location less than one star I absolutely would. I’ve gone to this CVS for years because it’s conveniently close to my house. Never again. I’m done sending any of my pharmacy needs here. If you need anything beyond a simple pickup the staff is incredibly rude and condescending and …. Incompetent. I’ve been wading through a severe asthma flare up this past week. They sent off the wrong documentation for a prior authorization to my doctor last Friday. My doctor completed it and followed the instructions provided. I checked in everyday this week with CVS (now a Thursday)….and every time I call to check in I’m met with the absolute worst attitudes and unwillingness to help. When I asked how long it typically takes? They say in an exasperated tone, “depends.” Offering up literally no other helpful information. Yesterday I logged into my health insurance account online and saw that it said “there are no prior authorizations pending.” I asked the pharmacy tech, “should I be concerned that it says there’s no prior authorizations pending?” To which she, in the most condescending and unbelievable manner responded, “well did you CALL the insurance?! Or are you just basing it on what you saw?!” Um…. Wow. And this is every single interaction I have with them. Meanwhile I’m resorting to overusing my albuterol inhaler 4x+ a day while I wait for this prior authorization to go through. I’m unable to work or exercise. I can barely take care of my kids. My back is so pained from the immense laboring of my accessory muscles over this past week with no medication to help my flare up. Come to find out…. CVS sent the wrong authorization paperwork to my doctor… so cvs Caremark never received anything!!! Waiting all week, struggling immensely, due to the incompetence of the employees here!!! Nobody ever offered to help me ensure things were moving along properly and clearly they WEREN’T. They always talked to me like I was a problem for ever daring to bother them with status updates. Absolutely nobody in this town should ever place their trust in CVS but especially not this location at 13th and Maize. The establishment and pharmacy employees are completely deplorable.
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February 2024 by Jinxy xdd
Just did an online order and the person delivered my stuff to the wrong house and did not deliver one of my items.
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January 2024 by angel cruz
The girls that work behind the pharmacy need to be supervised by some one cause they have very nasty attitude? You can not ask them anything
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January 2024 by Squirtlechu
They took four hours to fill my son's prescription. Very rude staff. High prices. Will not be back!!
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December 2023 by Kevin W
easy in and easy out
