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December 2023 by Tiera N.
They allegedly fixed a recall on my car and did not test drive my vehicle. 2 miles later, my car cuts off while I'm driving.
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August 2023 by LaShay P.
I don't believe in writing or posting negative reviews and I have never done so before, however after my last TWO disastrous experiences at Davis-Moore's service center, I feel it is imperative that I warn others AGAINST bringing their vehicle to this service center! On both occasions I brought my Jeep in for a simple oil change / regular maintenance and drove away with a car that was in WORSE CONDITION than it was when I drove in. During each visit a mysterious ADDITIONAL PROBLEM was created. I was never given a sufficient explanation regarding HOW ALL OF THE SUDDEN my battery and back-up camera suddenly started to malfunction while in Davis-Moore's care. Again, both my battery and camera were working BEFORE I brought my car into the service center and I drove away distressed, angry, and disappointed because I suddenly have to contend with repairs for mysterious problems BOTH TIMES. While the shop manager was polite, he did nothing to solve the issue or KEEP ME AS A LOYAL CUSTOMER! Although I have brought my Jeep to Davis-Moore's service center since 2018, I will NEVER patronize that shop again and I suggest no one else does either!
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December 2022 by Tonya B.
Service is not upholding their end of the Jeep Wave program. We purchased new vehicle based on this program and have not been happy with customer service.
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August 2022 by Greg T.
Stopped by to look at a Jeep Gladiator they had for sale. Curt Jones came out to help me. Curt was awesome. He gave us space, but available to answer any questions we had. We ended up purchasing the Gladiator. I felt the trade value was fair. Of course I would liked to have seen a higher trade value, but it was fair. The experience was as good as buying a car could be. If you go by Davis Moore on E Kellogg, ask for Curt.
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August 2022 by Austin B.
Got a letter stating they had someone interested in my car. I made it clear from the start if they weren't going to offer what i had left there wasn't going to be a deal. They offered me $4,000 under and weren't backing down from the price of the truck i liked. Had really hoped when the business is the one that reaches out they would offer to work with me. My credit is not the best but if your the one asking for my business Itd make sense to make a deal worth our time.
