-
January 2024 by Ian Wilson
Had a leak in one tire, and they were closest. Dropped in at 4:45, they closed at 5:00, and they accepted the job with no complaint. It was busy yet they got the car in by 5:05. Found the valve stem leaking and had to replace the TPMS sensor. They then replaced the sensor by 5:40 and didn’t charge us a dime. Great service and will definitely return.
-
December 2023 by Dennis Whaley (Tujiro)
Staff was extremely helpful. If they didn't know an answer they would take time to find it instead of just making something up. Service was fast. In and out in a little over an hour. Really like the off brand tires I got also
-
December 2023 by Brent's outdoor adventures
Honestly, one of the best experiences I've had after unfortunate circumstances. My vehicle is already in the shop due to various reasons, thus requiring me to borrow a family members vehicle. This afternoon, I went out to the vehicle, only to notice that I had ran over a screw. How wonderful, I thought! Ended up taking it to Discount Tire and the experience couldn't have been better. All the employees I interacted with were wonderful, as were the employees that I witnessed interacting with the other customers. The fix did take an hour longer than the expected completion time I was given, but there were 11 other vehicles ahead of mine and honestly I was just glad they were still taking walk-ins despite being busy, rather than turning people away due to how busy they were. Best of all, there was no charge for the fix, which was very much appreciated, but completely took me off guard! I'll absolutely be coming back to Discount Tire for all my future tire needs!
-
December 2023 by Heavy D
The Saturday after Thanksgiving I found myself needing a tire for my MIL's car. I had the tire off the car so it would make it faster and it was. Wife dropped it off and paid for it and they texted me to let me know it was done. A 215/60-15 tire out the door was $100.xx and it was quick and easy. This is not my normal store to buy tires but my regular place wasn't open and I needed it that day....otherwise she'd not be leaving.The staff were very helpful and nice, considering that was the big snow day we had and they were beyond busy. Thank you, DT...I'll keep you in mind for the future.
-
November 2023 by K S
We've used this shop for a couple years and multiple sets of tires now, can't recommend them enough. Only one occasion did a rotation take waaay longer than expected despite an appointment, but things happen and people get behind.Our most recent set was a 10am appointment for four new tires on my wife's car. It hit the stand at 10:01 and got dropped at 10:26. The guy that brought the key apologized for the wait, I had to laugh a little and say "What wait dude? That was quick!".Anyway, we've had patches, trailer tires and multiple sets of car tires done here and won't go anywhere else. Christian Brothers on 29th will also send you here, which says something I'd like to think as well.
-
October 2023 by G Thum
Stopped in ten days ago to order wheels and tires for my Jeep. I was given a quote/ receipt and told I would receive an email when everything came in. Sure enough, about four days later I received the email showing the wheels, tires, and lug nuts were in. The email said to call to set up an appointment, set up an appointment on-line, or walk in. So, a few days later I came in to have everything installed. It took them 25 minutes of looking to realize the wheels were never ordered. During the 25 minute wait, three separate customers came in saying they had new tires installed on their cars and now had flat tires. So, although frustrated with not having my new wheels and tires installed, I ultimately saw it as a blessing in disguise after seeing these three having to wait another 1.5 hours for rework. I went to Eddies who saved me several hundred dollars.
-
October 2023 by Jennifer Catron
Never had any trouble with taking our cars here. My daughter took her car here to get a new tire and windshield wipers replaced. They cracked her windshield in doing so, and they wouldn't take responsibility for it! I feel like they took advantage of my young daughter and just said oh well. She may not have the newest or nicest car, but a business should have better ethical responsibility!!
-
September 2023 by Ted Harvey III
Have bought several sets of tires from this retailer in a few different states. Quality of service is what sets them apart and this across the board. Quality of merchandise you get depends on your own research and to make sure it fits your application. I especially enjoy the free air service as the techs that take care of it are always friendly. Good over all quality and service after the sale.
-
August 2023 by Juan Martinez
Workers were great at selling but not good at communicating. Had issues with tire delivery and only found out after multiple calls. After everything was resolved (late), was not even properly told what was done to the car or about the light for the tires, just asked to pay. Worst experience with this establishment.
-
August 2023 by Aubrey Sanderson
Love this place. The staff is very friendly and always does a great job. The only place I will buy and service my tires for my Range Rover. When you buy their tires they will balance and rotate for free. They also send you an email to remind you to schedule the balance and rotation. Brought my husband’s truck in today (Saturday) for balance on his oversized tires that a lot of places will not work with. They were crazy busy but we had booked an appointment online a few days before. We had a great experience and will be back!
-
August 2023 by Matthew Bruner
I went in as a new customer for a flat repair. They got me fixed up quickly, however, after a couple of days the same tire was having issues. I made another appointment to get it looked at and they discovered that they had made a mistake at the previous appointment and the tire was no longer repairable. They set me up with a new tire, same brand and model, all free of charge. Most mechanics will try to put the blame on you or try to upsell you, but not these guys. I will be coming back here for all of my tire needs!!
-
August 2023 by theresa mcevoy
Jorge was our sales rep. We had tire insurance we is very long and complicated process. He did a wonderful job. He was patient, calm and very professional. I would recommend him for anyone
-
July 2023 by Carl C.
I had a problem with them putting the wrong size tires on. The manager replaced them with the right size with no questions ask, even I had driven on the wrong size for a week. Very good people to work with.
-
June 2023 by Billy Roberts
Absolute scam they are running. They offer “free flat repairs” in an effort to bring you in with a flat and sell you a set of new tires because “yours will blow out in 30 miles if patched”. Not to mentioned the new set is way overpriced. Will never be going back. Went to KansasLand and got it fixed in 20 minutes with no issues
-
June 2023 by Taylor Henricks
Amazing service. Brought my vehicle in on a Friday morning before going out of town because my tire had a nail in it. It didn’t even take them an hour to have me all fixed up and ready to go!