-
June 2023 by Michael Kearney
I was looking for nicer casual shirts in extra large tall. Found them.
-
August 2022 by Betty Barrett
Great little shop...helpful staff and good selection of mens and womens clothing.
-
August 2022 by Margarita Elizabeth Urbina
Days, before Christmas I went to the place with my brother who was visiting me from Chile, we bought some things, and when we wanted to pay, the clerk asked me for my phone number, I gave it to him, he asked me to repeat it twice, then he said it is not correct, so I gave to him the number of my husband, who has had it for more than 20 years, he said it was wrong, finally I tried with the land phone, and he said you can't buy here, with the system refusing you, this purchase is not possible. Since my brother does not speak English, he asked me in Spanish, what was going on, and I tried to explain something that was becoming unreasonable...the clerk did not want to sell us either because we were Latinos, or because he was a misogynist. A woman, I guess the manager, came to see what was going on because we did not want to leave without our gifts but we were not arguing, the clerk was the one moving his hands or being mad because we insisted on trying. Finally, the woman saw the screen, never talked to us, just to him. It was unbelievable that three different American phone numbers didn't work, but my brother's one (from Chile) did. Every time I pass by that store I remind that experience and hurts me because he made me feel humiliated. I am a professional, and not even being educated with him and patient I got from the clerk better service. I couldn't believe that guy valued people for their appearance (skin color). My brother is an engineer, fortunately, he did not understand too much, but he thought it was stupid that purchasing something with a phone number had more importance than paying with a credit card. I will not even online purchase something from Eddie Bauer.
-
June 2022 by Elizabeth Brawner
Days, before Christmas I went to the place with my brother who was visiting me from Chile, we bought some things, and when we wanted to pay, the clerk asked me for my phone number, I gave it to him, he asked me to repeat it twice, then he said it is not correct, so I gave to him the number of my husband, who has had it for more than 20 years, he said it was wrong, finally I tried with the land phone, and he said you can't buy here, with the system refusing you, this purchase is not possible. Since my brother does not speak English, he asked me in Spanish, what was going on, and I tried to explain something that was becoming unreasonable...the clerk did not want to sell us either because we were Latinos, or because he was a misogynist. A woman, I guess the manager, came to see what was going on because we did not want to leave without our gifts but we were not arguing, the clerk was the one moving his hands or being mad because we insisted on trying. Finally, the woman saw the screen, never talked to us, just to him. It was unbelievable that three different American phone numbers didn't work, but my brother's one (from Chile) did. Every time I pass by that store I remind that experience and hurts me because he made me feel humiliated. I am a professional, and not even being educated with him and patient I got from the clerk better service. I couldn't believe that guy valued people for their appearance (skin color). My brother is an engineer, fortunately, he did not understand too much, but he thought it was stupid that purchasing something with a phone number had more importance than paying with a credit card. I will not even online purchase something from Eddie Bauer.
-
March 2022 by Brad T.
Thumbs down for the Eddie Bauer on Rock Road in Wichita. The sweatshirts look wanted to purchase were tagged incorrectly. Some were tagged $45 some were tagged $55. This is the only store I've been in that the prices are not the same for all the sweatshirts on the same stack. The sales clerk said the price was the same for all the sizes. Regardless, she insisted the price was $55. No thanks. I'm not giving up on Eddie Bauer. I just giving up on the Eddie Bauer on Rock Road. Bummer!
-
February 2022 by kyle stoabs
We normally like this location but on 2 12 2022 we went in with or kids. They was being typical kids in a store(ages 3 almost 4 and 5). We left to go to bath room at another store came back in and one of the sales associate asked if we had dropped the kids off some where and thanked us for doing so.
-
December 2021 by Caden Koehn
The service here is truly terrific, and the products they sell are very, high quality. Keep up the great work!
-
December 2021 by BrianElizabeth Richards
Awesome service. Great stuff!
-
July 2021 by Regina Purvis Miller
Excellent service and the best merchandise. It's the only store my husband can spend hours in.
-
March 2021 by Debbie Fairleigh
Amazing service! In and out in under 10 minutes. Thank you so much for helping me buy my first parka ever! Great service ladies!
-
January 2021 by Heather Brown
Helpful and friendly staff, quick in and out
-
December 2020 by Lee W.
I ordered some jeans and they came in a timely manner. I had to return one pair at the store and they were very helpful and courteous great customer service
-
December 2020 by John Nelson
Love this store
-
September 2020 by Cynthia Wynn
Poor service.
-
December 2019 by Clay Koehn
Very helpful sales reps, awesome clothes, great selections and reasonable prices!!!!
