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February 2024 by Matthew Hair
Easy to book and return. Staff was friendly. I was "upgraded" from a full size sedan to a Chevy Trax, which is not what I would call an upgrade. But it was at least functional.
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January 2024 by Stephanie Pierce
Everyone was so friendly. Margo was helpful and personable. When I was able to return the rental early, I was refunded promptly. I would definitely use Enterprise again.
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January 2024 by Elizabeth Shotkoski Ferneding
Very accommodating, on time
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September 2023 by Tammie Huynh
The workers were nice to work with, but bad experience with the car. I got the rental (other party’s insurance paid for it) and it smelled bad, sweaty almost? Stains everywhere, looked like they didn’t clean the wheel or dash even... there were dried things stuck to the wheel. I just wiped it with a disinfectant wipe, since I wasn’t paying for it and was only gonna have it for a short time period. I dropped it off YESTERDAY afternoon to repair shop and enterprise picked it up. Realized I left personal belongings in the back seat so I called THIS MORNING and they didn’t have it in lost and found and didn’t find it but had rented the same car out to someone else?? Said they’d check when the person brought the car back, but haven’t heard back.So now I’m questioning if they even really clean the cars? Or inspect anything at all?? Considering I only left it in the back seat, (I do know and realize, that part is on me…) I’m a bit confused there.
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September 2023 by Sheri Gonzalez
I have always used Enterprise for my car rentals. The people are very friendly and answer all my questions. The cars are always nice and clean. My recent trip took a little longer than I thought it was going to and I ended up keeping the car an extra day ..and when I took it back they we’re understanding and so nice about it. I definitely recommend them to all my friends and family!!
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September 2023 by Fred Berry
Always good, personal, concerned service from Enterprise at my Webb Road, Wichita, KS, location--and elsewhere when needed.This rental was an insurance one while my car was in the shop and they took care of the insurance details for me.
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September 2023 by Lindsey Ramey
We reserved an SUV at Enterprise. It was available when we arrived and Erin handled our check in quickly and efficiently. Returning the car went just as smoothly.
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August 2023 by Troy Wallace
Always a great experience renting with this company. Chris McRae at the Webb location in Wichita, ks handled an issue recently that got me right back on the road like nothing happened. I will never rent from another company, they go the extra mile to assure customer satisfaction every single time.
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August 2023 by Claudio Ferraro
Exceptional service! Time to pick up car was adjusted backward, we were able to adjust and the team delivered to my home. Great Service Recovery!!!
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August 2023 by ECM
Above and beyond service. I was in the middle of a cross country relocation move (in summer, on a weekend) when debris from a tractor trailer hit my car and wrecked it. The staff managed to find me a long term rental on short notice, so I could finish the trip, and close on my house on time. If it were possible to give 10 stars I would. Thank you guys, you were amazing.
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July 2023 by Alex Elder
Edit: After I was able to set up my appt they did a great job.Trying to Rent a Car through insurance. Been on hold for over 15 minutes
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July 2023 by Erika Ballin
If i could i would of give them -0 start. WORST EXPERICESE OF MY LIFE. DO NOT go to this locations. DO NOT!!! I made my reservation with at least 48hrs to my trip. we bought thickets and we made hotel reservations and about 30min before picking up the car i get a call from the rudest girl ever reporting that they did not had a car for me and she would call me if she did had something in the afternoon. I ask her why wasn't told any sooner when they had more that 24hrs to let me know about the issue and give me the opportunity to find another option, It was my 8 year old birthday and we had been planning for weeks his birthday trip. When i ask her so do you think you be able to find something else she said to be honest i don't. I ask her so what should i do with the hotel reservation and the thickets that we had a brought already and she said i don't know what you want me to do. when i ask her again why wasn't i told any early she said it what do you want me to do it was only two of us yesterday and we didn't check you reservation. I have been renting from Enterprises for 12 year and you guys just lost a very good client to BUDGE!! the did awesome after they Enterprises did not care for me at ALL.
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July 2023 by Todd Haecker
This place really came through for me in a jam. I was travel out of state with a basketball team for a tournament when my truck broke down on 4th of July weekend. Not only did Blaine from Witchita Kansas find me a truck when they were completely booked out they gave it to me at a special rate. In a time where it feels the art of customer service is dying Blaine and Witchita Kansa Enterprise went above and beyond for me
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July 2023 by Richard Shaw
They didn't have a car that I reserved when I arrived. The friendly and professional staff took care of me by an upgraded vehicle. I was on my way.
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June 2023 by Bean
I used this location and service years ago and I would have said then 5 stars. I was in a new vehicle and felt safe and the service went very well. Fast forward to present time. While the service was fulfilled my feeling “safe” in the 2 different vehicles I rented both had hard pills to the left like an alignment needed to be completed very desperately.
