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March 2025 by LuKe Brown
Well I see why this bank has a low rating . Very I’m personable people working . Was treated very awkwardly and strange . Makes me want to not even bank here any longer . Especially the gentleman working Tuesday at 4 pm . Was told to go to another bank when they are about to close to get my services .
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January 2025 by S L
DO NOT BANK HERE! Didn’t even want to give one star. We’ve had issue after issue here and no one can resolve them due to their “policy”.. we were trying to help a small local bank and thought it would be easier than a big bank but no they have absolutely no consideration for their customers and want to play with YOUR money. For starters our account got set up incorrectly on day one. Our personal and business account is run through here and it takes DAYS to cash a check from and to the SAME exact bank. They have no understanding with their overdraft charges.. even if you’re in the hospital giving birth and can’t get your check cashed. If you notice a charge months down the line they “can only dispute for 60 days out”.. this is their choice I’ve NEVER had an issue at another bank and now feel stupid for ever switching in the first place. Absolutely no human decency. We will be withdrawing and moving banks!!
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December 2024 by Ashlee “Ashlee Jean” Calaoagan
Love this branch. Everyone is polite and knows exactly what they are doing
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December 2024 by Bailey Strunk
Heather did an amazing job helping me
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November 2024 by Justin Howard
THANK YOU SAMANTHA FOR EVERYTHING YOU DO!!!
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November 2024 by Caleb Shrout
Been coming here for years. Never had any issues at all. Jeff and his crew are great to work with.
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January 2024 by Les N more
Chris helped me out my card had fraud came and she cost me a new card quick great job
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January 2024 by Lester “Hunt beaver” Gillespie
Chris helped me out my card had fraud came and she cost me a new card quick great job
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October 2023 by Linda Outlaw Gilbow
Friendly associates, an attitude of service to others
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October 2023 by LindaM ElderGilb
Friendly associates, an attitude of service to others
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September 2023 by Cassie Russell
I’ve banked with Equity for about five years now. The staff at Central and Maize are absolutely amazing. I’m always greeted with kind smiles and friendly conversation as soon as I walk in. I’ve been to other locations and the staff has consistently been very curt with me so I’ve just kind of learned to only use this location because you can tell that they genuinely enjoy their job based on their attitude. Equity also does not charge those ridiculous ATM fees. If you are considering opening an account or switching to a different bank, I would highly suggest this location specifically.
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July 2023 by Alexis Eron
Super disappointed! I've been a member for 12 years. Even through moving 2 hours away from the closest branch. Loved the no ATM fees (rarely use an ATM). I had one mishap on an ACH and direct deposit dates that conflicted and got charged $140. 12 years and one overdraft that I fixed the issue and transferred money within hours and they won't refund my charges!
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January 2023 by Rory J.
Visited this location to open checking and savings accounts. I was immediately greeted by very friendly and inviting employees. I had to wait a couple minutes for the assistant to return to his desk to help me. When we got together the process was very simple and before I left I was assisted with the set up of the bank's app and login credentials and had a short demonstration of how to navigate the app and website on my phone. I stopped in a different location a few days later and received the same caring customer service.I would highly recommend this bank. I highly recommend this
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October 2022 by Joe Cox
Nice and friendly. Cannot buy money order or cashiers check without an acount.
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September 2022 by D Holt
Terrible Customer service. Intrust and Emprise are amazing. I hate that I had to give them one star.
