Express is praised for its friendly team, especially a staff member who helped customers find the right outfits and maximize their budgets. Many reviews highlight the helpfulness and politeness of the employees, making for a positive shopping experience. However, there are concerns about one employee who has been described as dramatic and unhelpful, causing disruptions in the store. Despite this, the new store manager has made notable improvements, leading to a better atmosphere for shopping. Overall, Express is recognized for its excellent customer service and supportive staff.
The team is so friendly! Huge shout out to Jenn who helped me get the promotion that I wasn't even aware of! She went above and beyond to help me get the work outfit that I needed!
July 2023
I had an amazing experience at this location!! Jenn was an absolute gem!!! Helped me find exactly what I needed & get the most for my money!
October 2022
I already loved Express, but Sherrie made it a special visit here! Thanks again!