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July 2025 by Liana Wickett
Driver Brian has failed to make delivery of 2 packages 2 days in a row. His claims for delivery failure are as follows:
Monday, 7/7/25
3:56 AM
At local FedEx facility
WICHITA, KS
4:12 AM
On FedEx vehicle for delivery
WICHITA, KS
8:06 PM
Delivery exception
Customer not available or business closed - scheduled for next business day
FALSE - I am not a business, I am at home & available
Tuesday, 7/8/25
3:27 AM
At local FedEx facility
WICHITA, KS
3:38 AM
On FedEx vehicle for delivery
WICHITA, KS
10:55 PM
Delivery updated
Delivery updated
WICHITA, KS
11:53 PM
Delivery exception
Delivery delayed, scheduled for next business day
WICHITA, KS
11:54 PM
Delivery exception
Customer not available or business closed - scheduled for next business day
FALSE - I am not a business - I am at home & available
This is NOT the 1st time driver Brain has failed to make timely deliveries to my address
Extremely disappointed in this FedEx employee
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May 2025 by ANDREW MAYS
Easy drop and hook
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April 2025 by Pablo Rodriguez
Sending items with FedEx is so easy it's perfect for a person on the go like me
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April 2025 by Colin Sutter
Quick and professional!
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December 2024 by Sam Sackett
I picked up a crated item Dec. 19 around 6:15 on my trailer. I was not expecting it to be crated vertically so had not brought ropes/ties. As I was pulling away, one of the FedEx drivers named Jim walked over and encouraged me to tie it down. He went into the warehouse and retrieved a rope, carefully knotting it until we had it secure. After pulling away, it was immediately evident that rope prevented a catastrophe. A huge thanks to Jim for thinking about the total customer experience — not just refueling and clocking out. I hope FedEx management celebrates its outstanding employees like Jim. I’m incredibly grateful.
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July 2024 by Branden Tribelhorn
Consistently late, not by hours, by days. When I set something for a day that I will be home because the item I ordered is a high dollar item, it then gets delayed to a day I won't be home.
Packages that require a signature routinely get left without them even trying. A laptop I ordered just left on the porch. My $20k a month cancer meds, when I set to have a signature required, they too just get left on the porch. I, fortunately, get them on days I'll be home.
I wish companies would stop using them. I will be calling someone and complaining about this. I will also be informing Best Buy corporate about the people they use.
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May 2024 by Allen Hudson
Right on time.
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December 2023 by Melanie Gardner
More than 75% of the time FedEx does not follow through as they claim they will. Shipments consistently show up late. Sometimes FedEx will mark a shipment as delivered, but it was never delivered. When you call to check on the status of the shipment they argue with you and say it was delivered, but have no proof. Then your shipment is delivered a week later and the driver tells you they just received it that morning. It is very hard to conduct business when you rely on parts to be delivered and FedEx fails so badly. This last incident, FedEx left the engine I ordered on the dock at Jasper Engines and Transmissions and did not pick it up until the day it was supposed to receive it. It doesn't seem to matter whether it is FedEx freight or the local FedEx deliveries, you cannot depend on them to perform even to their own expectations. When I see that a shipment I am expecting is being delivered via FedEx, I know to expect trouble. I suspect that FedEx is experiencing what every business is experiencing... everyone wants a paycheck, but no one wants to work for it anymore.
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December 2023 by Core Monitoring
This place is trash. Call and try to get service unless you have specific information which at times you may not be privy to they will disconnect your call. I am a small business owner and find this unacceptable .
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October 2023 by Andrew Larabee
The drivers are liars and lazy.... The customer service is anything but... No accountability or care for the customers
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October 2023 by Les N more
Great place
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October 2023 by sarah green
Great to work with! Professional and full of integrity
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August 2023 by Elias El Hajj
Good ?easy and simple
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August 2023 by John Jones
Best around
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July 2023 by Bernard Smith
Best place to send & receive packages
