GameStop is praised for its exceptional customer service, with staff like Rose and Corey recognized for their helpfulness and friendly demeanor. Customers appreciate the knowledgeable assistance they receive while trading in items and purchasing consoles like the Xbox Series X and PS5. One customer reported an issue with an overheating preowned PS5, indicating a willingness to return for resolution. Despite some concerns about the store's overall condition, the dedicated efforts of employees to guide and support customers have left a positive impression. Many customers express a desire to return due to the pleasant interactions and service received.
Small store. It was really busy when we went but the employee was helpful in searching for a specific game we wanted.
January 2025
Rose went out of his way to help me with my trade-ins towards a new Xbox Series X. He wasn't just helpful, he was fun, knowledgeable, and clearly cared about helping me throughout the process.
Rose is an absolute asset to Gamestop. Thanks again!
September 2023
Just bought a certified preowned ps5. Turn it on for a few minutes and it says it's overheating. Getting ready to take it back and see how they handle it, so this rating could could go up or down.
