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November 2023 by Mandi S.
Love this location! They do a great job and are helpful.Love the employee variety of ages and skillsets throughout the store. Prices are competitive.
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October 2023 by Michelle B.
when you return something and get store credit the cashier should tell you that you can't use the store credit card without also scanning your ID and that also to pay the remaining balance you will also need to use the debit card of the person that the store card was given to.They have 4 self checkouts and none of them take cash. There were 2 cashiers at customer service and a line of customers
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July 2023 by Lori W.
BUYER BEWARE Measure for the store's special order of quartz and carpet have excessive overage. Our initial HD quartz quote measured 82 sq ft to order, from 2 different competitors with same given information only 55 sq ft.Same experience w/carpet, paid the $50 for them to measure. told at time we had 491 sq ft, HD said we needed 663 sq ft. actual only 540 sq ft fromPROBLEM; Pay in full upfront ties up $$$$ of your dollars.PROBLEM: do not provide customer with actual measurements they input in their system. Competitors print and provide. REMINDER; NOTHING IS FREE. Overage covers cost of said specials.
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July 2023 by Jodi C.
Friendly , helpful employees. Clean store. It had all the stuff we were looking for. Found 2 employees to help guide us where to go. When we got there, saw another employee who would have been able to help us if we needed it! Self checkout was easy.
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December 2022 by Matt J.
Best place to shop in town! Employees are friendly and always willing to help! They may not have an answer but they do everything they can to get you an answer.
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June 2022 by Pamela C.
We bought a washer and dryer and were asked when we purchased the items which way we needed the dryer door to open. We let the very nice lady who helped us know which way that we needed the dryer doorto open and she said that would be done for no charge before delivery. The washer and dryer were delivered but the door on the dryer opened the wrong way. We let the deliver men know and they couldn't fix it while they were there and said that an LG technician would have to fix the door. My dad has CALLED Home Depot NUMEROUS times to get nothing but the run around getting told by several people at Home Depot that they were going to get this fixed and they would call him back. He has done all the calling with NO help or CONCERN from Home Depot. On top of this, they want to have someone from LG to come out to fix the door on the dryer and use our extra warranty that we purchased. WHAT? the warranty should not be touched. This item was purchased with the intention that the door would be delivered on the correct side. What happened to good customer service and honesty!? It's all about the money So sad to be loyal customers for years and now won't ever make a big purchase with them again!!!!
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June 2022 by Sarah Stone
I dont know why we decided to give them a try but they took couldn't deliver appliances for 3 weeks, fine no problem. The time finally came but they postponed another week!! Then day finally comes, nobody called all day, no info, its after 8 pm and I can't even get ahold of anyone. I will never use this company for anything ever again. Best buy delivered within a week and the guys were early and set up my appliance with no problems. I cant even get a person on the phone to talk to at depot and thier phone system hung up on me 3 times, only time I got a person on the linewas to try to sell me a medical alert necklace.... I'm 37. And they hung up on me when I told them my age. It feels like they don't want customers.
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April 2022 by O C.
Never answers the damn phone it's been three days flooring department never picks up the phone when they want you to buy their product when you have them come out to measure they call you every freaking day but when you need to call them they never answer the phone three days three days
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April 2022 by Michelle Holmes
We are currently waiting on our cabinets. These were ordered 8 weeks ago and were supposed to be delivered a week ago. Although I understand the delay. No one knows where the cabinets are or when they will be delivered. We have called the vendor and they advised the were shipped a week ago. We have talked to Home Depot multiple times, promised a call back, which never happens! By far the worst service, already cancelled the stove that was ordered. It also got pushed back 5 weeks after waiting 6 weeks. Lucky for us Lowe’s had the exact stove in stock.
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July 2021 by KathyTony Nelzen
We had a refrigerator delivered and they did not level it and they dented the door. The doors were put on crooked. Besides all that we thought well It's just the delivery idiots, not really home depot, so when we decided to get a new range we thought we'd give HD another try. The guy who installed it (crooked in space)said it was self leveling. It's not level and I called customer service and asked us to speak to the customer service manager. Also I did not get a receip
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May 2021 by Natalie Cook
Great selection of flower pots!
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April 2021 by Daniel C.
Dick (name) at the pro desk service behaved pretty rude. He asked if we had a phone sale and moved us to the desk in front of him. After minutes of waiting he says " I told you to go to the other cash register" as soon as we move he offers to cash out another gentleman that was waiting behind us. Not sure if because of our race or what but definitely not coming here anymore
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April 2021 by Lindsey Angleton
Bethany Z was truly amazing helping us with picking out and advising on our kitchen!! Can’t wait!
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April 2021 by Kimberly Rhodes
Had a really great experience today. Everyone wanted to help. And found what I needed! Thanks alot
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April 2021 by Jim Benck
I bought a Werner 22' multi-position ladder at this store about 11 months ago. I side houses and use it every day. One of the rungs broke and I contacted Werner to fix or replace it. They have NO warranty and did nothing for me. I took it to this store with my receipt and they gave me a new ladder...NO questions asked! I can't say enough how pleased I am with this Home Depot store and their customer service!