Hillside Medical Office LLC is a healthcare provider that has received mixed reviews from its patients. The practice is praised for its caring and attentive doctors, such as Dr. Nathan Norris, Dr. Ignowski, and Dr. Scripter, who take the time to listen to their patients' concerns and provide personalized care. Patients appreciate the doctors' thoughtfulness, attention to detail, and follow-up care. However, some patients have had negative experiences with the practice's staff, particularly the reception team, who are described as lacking empathy and people skills. Additionally, there have been concerns about the practice's equipment, with one patient noting the need for a more precise baby scale. Overall, Hillside Medical Office LLC seems to offer quality medical care from its dedicated physicians, but the practice could benefit from improving its customer service and ensuring its facilities and equipment meet the needs of its patients.
This is a great group of docs (I'm a little biased) who love taking care of patients and their families!
April 2025
Love the caring doctors! They need to upgrade their baby scale to a digital one for more precision. Lab tech pricked my baby with only one hand gloved and long nails.
November 2024
My husband and I are both patients here and have had great care. Dr. Ignowski is wonderful and truly listens and I never feel rushed. Dr. Tibbe sent my husband a handwritten note congratulating him on the birth of our child - because my husband had mentioned we were expecting months before. Great practice.