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April 2023 by Lexi C
I had an appointment with Alyssa Day because I just couldn’t figure out what form TurboTax wanted from me. She didn’t try to make me file with them instead or pay for anything, just explained the documentation, gave me the necessary phone numbers and sent me on my way within five minutes. Thank you!! I’ll be filing here from now on.
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April 2023 by ahmad qaddour
it was very easy processvery supportive team
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February 2023 by Ben Foreman
They are absolutely amazing and really know what they are doing.
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April 2022 by Liliana Reyes
DO NOT LET IRMA DO YOUR TAXES! Extremely unprofessional and got very rude with me because In her own words “brought in to many tax forms and was to much work for her” and that’s not even the worst part, I went here in 2021 to do my 2020 taxes and I had 1099 tax forms from my side security jobs and she got an attitude because those forms require extra work which isn’t my fault. Anyways I owed the IRS 3,000 when I’ve never owed anything my whole life and have always gotten money back, so I did my taxes somewhere else this year and just like I mentioned I owed absolutely not a dime to the IRS and I made the exact same amount as the previous year so I had my new tax lady review her work and my tax lady from this year told me she did the 1099 completely wrong and I should have owed $0! And I should’ve gotten back money! So now my current tax lady is in the process of amending those tax forms and I’m having to pay $150 to get those sent to the IRS for review but hey at least I’ll get my $3,000 back. Absolutely ridiculous. She should be fired for having no absolute clue what she is doing and for being so unprofessional. So thankful for my new tax lady that’s taking the time to correct HER MISTAKES. If you go here just make sure your tax lady is not Irma.
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April 2022 by Pat Opfar
My tax preparer is great. However they should thoroughly train all agents on tax identity and use of it for problem questions. My problem wi H&R Block website does not have a link to tax identity shield so it is and offers no on line support.
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April 2022 by Judy Jeter
My taxpreparer, Erma, was so nice to work with. She was very efficient and I felt very comfortable that the filing of my taxes was done competently.
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April 2022 by Kyndal Peck
I love Norman he's so professional and gets it done quickly.
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March 2022 by Tiffany Smith
I've been coming to H&R block for over 10 years & it's always an easy experience.
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March 2022 by Brigitte Roussel
I had a great experience with the tax officer who did my filing.
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March 2022 by Dave Wagner
Erma Furnace provides excellent customer service.
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February 2022 by Desire' James
Our tax professional was amazing! We walked in and she helped us tremendously. Thank you!
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February 2022 by Adriana Hagar
I like the customer service on Rock Rd . Kristy is so friendly will see her again definitely next year !
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February 2022 by Lucas Kelsey
My tax prep associate did wonderful and was very informative. Thank you Erma D Funace.
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April 2021 by Stephanie Lemon
Ease of submitting taxes and learning a few tips for the next year.
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April 2021 by christy utt
The manager Kendra, literally laughed at me on the phone when I was expressing my concern about where my tax money was and why I haven't got my stimulus on the emerald card that was pushed on me. When I told Kendra that I wanted to speak to corporate about her laughing at me she said that was fine. After 12 years I am pulling my business. I have never wrote a negative review or been treated so poorly by "professionals". Guess H&R Block does not have your back.
