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July 2025 by Emil Fisher
I really don't understand why the 5th of July needs closed on as well as the 4th? Everybody else in the world went back to work on the 5th. Plus no notification was sent to your customers about this and your website said you were OPEN. Some of us dont have 20 minutes of time to waste. Drove all the way here because it said you were open, the 5th is NOT a holiday.
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May 2025 by Ashley Guadalupe
Came in with some questions about switching banks and coming over to Intrust and the manager was very knowledgeable and helpful!
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January 2025 by Fredrick Clapp
Excellent Service
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September 2024 by Vic VicIrish
I must say my experience at this bank has been excellent. I’ve read the reviews and a lot of them seem to be 11 months to years ago.. The treatment I’ve received at this bank , is top-notch and the things they’re helping me deal with are pretty complex. I actually wish this team of people was a part of the west side. Luis and his team are doing great things at this bank always greeted with a hello and smiles. Keep up the good work.
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February 2024 by Trinette Hickey
Never no problems with my money so I love them
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October 2023 by Chandler
Absolutely great customer service! Only smiling faces when I walk in and greeted with kindness
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October 2023 by Brandi Golden
Friendly staff, very knowledgeable and helpful! What a great experience!!
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October 2023 by sandy toews
Everyone is super friendly and helpful.
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September 2023 by paige swank
If I could give a zero I would!! Worst service ever. We t to make deposits and receive some change and needed a reprint of a couple previous deposits and the lady took 30 minutes!!! She didn't apologize, she didn't thank me when she was done. She just seemed miserable and like she hated her job. Get someone else on the drive thru!!!
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April 2023 by Alan Coker
Worst treatment ever received at a financial institution. They don't honor POAs (power of attorney). They lie about fees, and, like mentioned by others, cancel accounts without cause or notice. It's not just this branch, the whole tree is sick.
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June 2022 by Breanna Rodriguez
Always very helpful! I've been coming here for 10 years.
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April 2022 by Courtlynn Builta
I've been with INTRUST bank for almost 20 yrs. So in Feb, My purse my got stolen with my bank cards, checks, et my other personal identification. Long story short, getting the information I needed to get to make a police report was like pulling teeth. Kept getting the run around about they didn't know or they couldn't do that, when I was trying to help them out. After everything got taken care of, made sure the account was at a $0 balance so I didn't owe anything. Well they closed all my accounts for no reason at all other than cuz my stuff got stolen. No one can tell me why nor give me a number I can call to talk to. So with the stress of everything else going on (fraud, identity theft, switching bills et direct deposits to other accounts, etc) I now get another stresser. Worst bank ever to work with through a time like this.
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March 2022 by Alberto Sosa
I don’t bank with them but used their ATM and they scammed me with $2.50. Took out $40 for a fee of 2.50 so they took out 42.50 then I received a charge of + 2.50 .. they should change their name to nevertrust.
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August 2021 by Lori Baird
Not a big fan of the new location
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April 2021 by JJ
You need a new photo. The building they tore down is the only photo. How about a photo of the bank?Otherwise employees are friendly, helpful, and gets things done fast!?
