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August 2025 by David Melton
My dad had an account with Intrust bank until he died and I was never impressed with them. When my dad died I went to this branch to close his account. The woman I deai with kept asking for my ID every time I went. The woman I dealt with knew I was closing my dad's account because he passed away and never said sorry for your loss or they appreciated his business and were sorry to lose him as a customer.
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July 2025 by Jeremy Miranda
This is such a great and friendly group of people. I haven't had a bank like this EVER. Elise was an amazing wonderful and fun banker. She made me feel welcomed and made me feel comfortable when opening up a new account. Carly was amazing too. Very helpful in the new account process. Thank you ladies!
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January 2025 by Elizabeth Palmer
All I can say is just WOW! From the branch on the out side to the inside everything was so nice and clean. The employees were so welcoming and helpful and very attentive. Especially that branch manager Abby! She helped me so much by having some extra 2’s for me for lunar new year. She went above and beyond by counting them out for me and putting them into the envelope and walked me to my car to make sure I was safe! Abby really helped me and I can’t thank you enough for staffing your branch with amazing people! 10/10 would recommend coming to this branch for all banking needs!
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November 2024 by Dennis
The Harry and Webb location is a great place to bank.
Friendly tellers and manager. Heck they know us by name.
We've been with them for 20 years.
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February 2024 by Amanda Jane
Friendly staff, business quick and professional
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August 2023 by Tyrone Clark
I can't believe intrust bank i been banking with intrust over 15yrs. I have a 815 credit score i request 10k loan and was deny ? wow is it because I'm a black American male , that is self employed . does having excellent credit matter or the color of ur skin ?
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June 2023 by Donald Duart
Intrust Bank has been a great financial institution! Every one of the locations has always been awesome and courteous! This Intrust Bank had a remodel done and it looks amazing! The inside is very roomy and has a professional look. Very modern feel!! The staff has always been very friendly and courteous! Keep up the great service!!
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August 2020 by Sandee X.
Just one of the most worst companies in the world! My mom had $10,000 in the account and they kept charging the fees until it went to zero, instead of shutting that account down because of inactivity they kept on charging.
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July 2020 by Janettr Hess
Rude. No customer service at all. Be glad when the dillions banks open back up. The reg ones are awful. Thinking may change banks.
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June 2020 by Paul Wade
Went in to open an account and manager acted like she could care less
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May 2020 by Mike O'Malley
Always friendly and helpful for me...
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January 2020 by Rachell Reeves
Drive-through has no structure it's not first-come-first-serve it's who they want to help first
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November 2017 by chris Black
Home town bank
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May 2016 by Matt Pogue
Ted is very professional and friendly. He was willing to go out of his way to help me get all my financials figured out.
