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January 2024 by Lanette
Nice store with a good selection. Employees were friendly. I took one star off because there was only one person cutting fabric and there was a line waiting. Seems odd that a store that sells fabric could not have more than one person to cut the fabric.
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January 2024 by Jackie Rubin
I love how easy it is to find what you need. The employees are very knowledgeable....
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December 2023 by Anne Lagerstrom
Wichita East was unpleasant. The store was disorganized and had an unwelcome attitude from a worker when I asked for assistance. Get your store together! Wasn't impressed. Left disappointed.Wichita West was totally the opposite, even with a short crew. Was able to walk in, find the material I needed immediately, and have a pleasant conversation with the ladies behind the cutting counter while I waited. Ladies, thank you! Longest part was checking out.
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December 2023 by Emma Ehart
What has happened to these stores? I am so sorry to say this but it was so incredibly disorganized in there. I wanted to get elbows deep into cleaning it myself! I shouldn't feel that way as a customer. I have been to many thrift stores organized better than this. Didn't look like anyone's organized or faced the store in half a year.
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December 2023 by Christian O'Dell
Went to this store with my significant other. Nothing's organized, Couldn't find anything she needed. The staff was rude from the time we got in there to the time we left. The store is just a mess like a tornado just went through it. No prices on half of the stuff in that store and if there is you have to dig through everything just to find the price. Prices there are way to expensive anyways rather shop at Walmart and they barely have anything but at least they have their stuff together. That store has a lot of work that needs to be done.
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September 2023 by Devin Schlickau
I’ve been in now about 5 times and every time the lady who cuts my fabric out for me is sooooo kind and helpful. She might be the manager I’m not sure but I just have to comment on how helpful she is. She was able to save me money as well by showing me their website. Love this place! Great customer service!
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August 2023 by Deb Crockett
Found exactly what I needed and on sale so even better. Craft and fabric sections well stocked. So many choices. Lots of cute halloween fabrics and decor. Even the halloween socks were hard to resist.
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June 2023 by Honest Product Reviewer
Fast in and out to grab some thread so much to choose from in store If you need sewing related products Joann Fabric and Craft should not be overlooked
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February 2023 by Shari Nelson
JoAnn fabrics has plenty of fabrics and craft items for you. This store seems to have only a few employees at the moment. The stock seems very low because there are many empty shelves. Nevertheless, I have always found what I needed and customer service is satisfactory. The employees could be a little more friendly and helpful to those not familiar with the store and quicker to respond with service. No one wants to wait for service for very long once they have decided on their purchase.
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January 2023 by Carla Wightman
Not at all impressed with the west location. No one even tried to help. The organization needs a lot of work. I bought some scissors and a pair of roller shears type gadget and replacement blades. It said 50% off. It wasn't in her system so it took 15 plus minutes for someone to answer her. 1st they said 25%. I said no it said 50% off but u can keep them. Then she was still talking on her headset,,,oh yeah, it's 50% off. Next time I'll visit a different location and see if it's any better. I'll take a picture and save myself some time. Hopefully.
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January 2023 by Amanda Mayflower
To the district manager for this store: it is important that you continue to staff and invest in your Wichita stores, providing enough staff to unload deliveries and stock shelves as well as help customers. The idea that you would cut employee hours, having 3 people working, when you have staff willing to work and items that need to be stocked is incredulous. Whatever money you are trying to save by understaffing your store is going to cost you when you can't sell items, lose customers and more importantly lose staff. I really like Joannes, and I don't like seeing staff members stressed out every time I go in there.
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December 2022 by Chrystal Lee
I truly hate shopping here but in my city it's the only option next to hobby lobby and I'll never shop there so joann's is ok but don't ever buy a large item for shipping and need it right away it could take a month to arrive and they won't refund, or let you pick up, you are just at their whim. The sounding good coupons aren't good hardly because they slightly discount everything and coupons only work on regularly priced items, honestly, typing this review almost made me move away from them myself and go small business only... But they're here and affordable....
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December 2022 by Sheila Salander
I love Joann's especially when they have sales. Cricut supplies go on sale here more than any other craft store. Their regular prices are higher however.
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December 2022 by Marissa Johnson
Absolutely love Joann’s they always have exactly what I need for all of my crafts! ❤️
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November 2022 by Charles Decker
JoAnn Fabric is soooo awesome, they have stuff for just about any creative project. I really love their fabric selection. They also have fantastic sale prices. All of the staff that I have talked to have been very helpful!
