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January 2024 by Ian Sackett
I came here this afternoon 1/12 to get a dress shirt and pants for an upcoming funeral. I am not sure the names of the workers, a younger guy and a lady, but the customer service was outstanding. They both helped me pick out what I needed and I was even able to get my pants altered before I left. Definitely recommend this store and I will be shopping here again in the future.
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November 2023 by Bruce Behymer
Last week when we came in to purchase my suit we had five star service. Both gentlemen were super helpful and patient with us. They ordered the sizes I needed and took great care of me. This morning when we went in to pick up my clothes we received one star service. The two ladies working working handed me my jacket on a hanger and the rest in brown paper bags. She had a measuring tape around her neck but didn’t ask me to try them on. I had to hang up my new pants (folded in a brown bag) and ask for a garment bag. The lady asked if I wanted to buy one. I would think after spending that much money the staff would have taken better care of me and my new clothes. I felt slighted. “You paid for your clothes last week and now you’re done.” I was given a garment bag after asking. I had to hang up my own clothes. This is crazy. I like your store. I hope you don’t treat everyone the way I was treated.
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September 2023 by Em Ever
The people were I helpful and amazing!! We needed a very specific grey suit for NEXT DAY and it was just a tad too big and did everything they could to help make it fit. Everyone was so nice and helpful especially since we had been everywhere else and no one could help
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August 2023 by Noah Goza
Much more helpful than the other suit place. Hadn’t worn a suit in 10 years and I am colorblind so having to suddenly get a suit for a business trip was not something I was looking forward to. The ladies got me squared away and suit looks great!
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August 2023 by Hanah Brenn
Wonderful selection for what we were looking for - and the employees are alway so helpful and patient with us, plus they strive to find customers great deals! Grateful to have a store like this available for dressed up events for my husband!
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April 2023 by Jacob Fawson
I went here a few weeks ago to find a new suit. When I entered nobody approached me for a solid 10 minutes, and I couldn’t even find anyone to ask. A lady finally came over and informed me that they don’t carry suits in my size. This is ridiculous because I have bought a suit from them in the past. The lady was new and clearly didn’t know what she was doing and put in no effort to help us. She recommended we try somewhere else like JC Penny ?. Unlikely that I’ll ever go to them for any of my suit needs.
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November 2022 by Courtney Doctor
Horrible customer service. There are two men working, no other customers, and they have barely even spoken to us, nonetheless offered to help.
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April 2022 by Chris Herbst
Worst customer service ever. Lied to us and we drove over an hour to get to this store to get a Tex for my sons prom and get there, everything they told us on the phone was an absolute lie! The manager acted as though he didn’t and did nothing to try and ease the situation. Will NEVER do any business with this company!! TERRIBLE TERRIBLE TERRIBLE!!!
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January 2022 by Draecyn Reidy
My favorite place to shop for formal attire.
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November 2021 by Addis_&_Zhenya Olujohungbe
Went in to get fitted fit a custom suit. They were very helpful. They were a bit low on inventory for my size but had really decent suits for adults and kids. They did offer to order items in, but wasn't able to wait
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August 2021 by Jeanne
Great selection and prices. Helpful staff. Bought a suit and sportcoat.
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August 2021 by Jay Archer
Professional and courteous staff. Enjoyed my visit. Reasonable prices.
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January 2021 by Nathan Gillaspie
I'm going to be a minister in a friend's wedding and we went here to look for clothes. The staff was very friendly and they were very thorough in every detail of the clothing. They made sure everything fit and didn't miss a thing. They weren't pushy or trying to get us out before we were ready. The clothes are nice and they even explained the sale to us. Also they were all wearing masks. A great experience.
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August 2020 by Daniel Hoyer
Can't tell you enough how much I appreciate Justine helping me with picking out sport coats and shirts to go with it. Will highly recommend.
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December 2019 by Caden Koehn
Honestly and truthfully, these folks here at Jos. A. Bank Clothiers are worth a million dollars! Ladies and Gentlemen, you could not ask for better service than right here at Jos. A. Bank! I am serious. No questions asked. The moment I walked in the door to look at buying a new suit, I knew right away I had came to the right place. The staff here truly treats you with "utmost" respect, courtesy, and kindness, and that is no lie. They will gladly accommodate you in any way that they can to make sure you are comfortable with the suit you are buying and that it fits well. I wanted a nice suit that fit great, and felt wonderful. The staff here knew exactly what I was looking for. Before too long, they had me fitted, and with a smile told me that my suit would be finished in a few weeks - just in time for my special event. Perfect timing - the suit was actually finished way ahead of my event, and I was able to get my suit, try it on, and have it in time for my event a few days later. I will be returning back here again! These people know what they are doing, and they do their job well.
