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October 2023 by Dane
If you’re looking for great customer service go see Ray. Not sure we’ve ever gotten better.
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October 2023 by John Doe
Friendly and helpful
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May 2023 by kenrick moore
I just purchased a residential model Gravely mower from KG&T and have to say that I'm very happy with both the mower and purchase experience. Kellen made sure I had all the information I needed to make a knowledgeable purchase and, since I am a first-time zero-turn owner, took the time to make sure I was comfortable with how to operate and maintain this precision mowing machine. Thank you, Kansas Golf and Turf!
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May 2023 by Terry Dorsey
A big shoutout to Janice & Casey Grunden for finding my part, and taking care of shipping solutions. Thank you so much you to are a asset to the company.
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September 2022 by Janet Murfin
Flat tire on golf cart. Said they could not fix it and and a new tire would cost $280.... but the new tire would not match the others. When we declined, they handed back the tire and rim, and charged us $100. We got the old tire fixed elsewhere for considerably less.
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September 2022 by John French
Unsolicited review. In these days when you buy a car or go to the Doctor and before you get the car delivered, the sales rep whats you to give him a give star review or the dr sends you a request for a review before you get home from his office. I want you to know that this is an unsolicited review for Kansas Golf and Turfs Service Department.I was having a problem with my EZGO golf cart and filled out an online reauest for service. Phil from service called me, we discussed my issue and set up an appointment.They did a thorough job of investigating my issue and to my surprise it cost much less to repair than I had expected.I’ve played two rounds since and all is well. I can’t thank Phill and his team enounh for the great service.John French
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September 2022 by Doug Toburen
I needed an odd tire for a ZTR mower. They found it and got to me asap. Good job.
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August 2022 by Dan Brace
Terrible experience. Had a small leak in differential wanted it fixed. They picked up my cart on Thursday. Never contacted me and told me about costs or timing. I called on the following Tuesday and was told that it would be a week to week and a half before they could give me a estimate. I called the following Friday and was told the plastic tray holding the batteries broke and I needed a new tray, however there wasn't one available for two months. The tray wasn't broke when they picked it up. I asked about the cost to repair the leak, and Phil said he hadn't looked at it. At this time I called some friends to have the cart picked up. To my surprise there was a $210 charge to release the cart. I am not sure what they did to deserve this fee. Obviously anyone considering using this company should think again.
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August 2022 by Jeff Eberhart
Purchase hustler raptor very good customer service easy process highly recommended
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April 2022 by Daniel Withrow
The gentleman there are very helpful even help me locate where the tag was so that we can find the serial number because I sure the heck could not find it
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March 2022 by dave slayton
Fair and honest service. I’ll use them again and refer them to my friends.
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December 2021 by J Calvin
Great service. I bought an EZ Go golf cart and they had it delivered same day.
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October 2021 by Randy Lusk
People was very helpful with answering questions and great to talk with
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July 2021 by Lena
Great selection of golf and yard equiptment. The staff is very helpful and friendly!
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May 2021 by DOOD J
Okay, not great. If you're standing at the counter and have already begun dealing with someone, no matter how many calls come in or how long those conversations last, the person on the phone takes precedent. You could, as I have been, literally in the process of paying and have a finger raised to you while they chat away with someone on the phone that's playing "what if" on some aftermarket parts. Ridiculous. The prices are high and the service is low. The only thing they have going for them at all so far as I can tell is they often have the parts in stock, though not always. The service is an entirely different can of worms. Don't recommend that at all. If NEED something right this minute and are willing to be ignored, disrespected and overcharged to get it, ok. Just install it yourself.
