-
November 2023 by B Tilson
These guys have A+ customer service . They make it a point to go above and beyond for their customers . If something isn’t right they not only address the problem professionally , they go above and beyond to ensure all is right. Will definitely be a return customer
-
November 2023 by Rob Schendel
A week ago, as we were driving down I-35 from Kansas City to Wichita, my car developed an intermittent strong shimmy in the front end. I feared it was something major. Kansasland got me right in for a quick check, and they determined I only needed a rebalancing of my front wheels. They did all of this while I was at a business meeting and had my car ready to go when I returned a few hours later. I begged them to let me pay, but they refused saying that balancing is always free. Even though I had not bought my tires there, they took GREAT care of me and would not let me pay them. How often does that happen in life? I am a big fan!
-
November 2023 by Wanda Potter
Such helpful young men. My tires are great and they were willing to work over to get the new tires on. I will be switching my car care from Midas to Goodyear.Service: Tires
-
October 2023 by Robert Lehman
I brought my vehicle in 1st thing in morning. Was told the job would take about 4 hours. Only problem was they didn't start working on it till late in afternoon and didn't finish till noon the next day. It drives great. Just disappointed on how long it took.
-
October 2023 by Jay
Spent most of my adult life going to a small family owned chain of mechanics, moved here, and tried a few places in the area to see if I'd get the same charm and honesty. This kansasland specifically has that. I requested a quote a few weeks ago on a oil change + filter replacement, decided against the filter replacement prices they had and bought my own. Unfortunately, one of those filters was a PITA to get to, and I brought it with me for my oil change. I asked if they could put it in, and I'd pay whatever.While I waited, several people came in and out of the shop for small things, and you could tell the guys truly cared about their customers. If it was something small, the office guys themselves went and took care of it, and one guy had a massive issue and they were discussing ways to try and get him a deal on it while he was on the phone.Overall, I was super happy with my service, and I am everytime I come in. Thanks for all you guys do!Services: Air & cabin filter replacement
-
October 2023 by Dorothea P
My low tire pressure light came over. Pulled in and immediately Kaleb took care of me.I was in and out within 5 mins. I come here to get my car serviced. These guys will take care of you. Thank you so much Kaleb!Service: Tires
-
September 2023 by Anita Louise Morris
Amazing leadership! Amazing team work! I will continue to visit Kansasland Tire & Service on Rock Rd. I left feeling valued, respected and full of laughter!!! Thank you guys so much for the positive impact.Services: General repairs & maintenance
-
September 2023 by Christine Rodriguez-Creech
Outstanding Service – Above and Beyond!If I could give this team 20+ stars I would. To say their service is outstanding is such an understatement! To understand my review, you need to know my story. My husband left CA moving a friend to AR. Leaving Limon, CO they had an issue with a 2004 Ford Truck pulling a cargo trailer. They were headed to Wichita so I called Kansasland Tire and Service. This is where I met Walker (by phone). I explained the situation. He immediately contacted the store in Salina to see if he could get my husband some service closer to his location. Unfortunately, they were not able to help. He explained he could send a tow and he would personally drive to Selina to pick up my husband, his friend and their service dog while the truck and trailer were towed. My husband decided to continue toward Wichita limping the truck and trailer. Finally, the truck broke down completely. I called Walker again. This time I spoke with Chris who immediately arranged a tow – not even knowing the exact location of my husband (somewhere on I35 headed to Oklahoma City). In addition, they sent one of their technicians, Kaleb, to pick up my husband, his friend and the service dog while the tow truck pulled the truck and trailer back to the shop. I spoke with this team probably 15 times today. Each time my calls were received with a polite, friendly and helpful attitude. This team went above and beyond the call of duty. Not only were they helpful with the repair of the truck but they recognized a fellow man was in trouble and jumped into action to help. They represent the best of mankind – something missing in this world. To Whom It May Concern: Kansasland is lucky to have this fine group of young men. Given the opportunity, I would bring all of my vehicles to them for every service. God bless you all for your kindness, your incredible service and your willingness to stay almost two hours beyond the time the shop closed. You guys are amazing! I thought you’d like to know.
-
September 2023 by Staci Terry
The staff has always been very friendly and helpful. I have taken multiple of my cars here. Will be a continued customer.
-
September 2023 by Lori Ellison-Zuercher
A+ Amazing honesty and timeliness of communication. Always friendly. Road Hazard warranty has saved me hundreds so far. Will not go anywhere else for tire care. Wish there was a Newton, KS location.Service: Tires
-
September 2023 by Alan Fitzgerald
I thoroughly rate this place a 12 out of a 10 rating!Zac and the manager were so VERY awesome and helpful employees! I can't say enough about the EXCELLENT customer service they provided! Thankyou from the bottom of my heart!
-
September 2023 by David Donoghue
Again, great service and fixed my car’s issues. Best service anywhere in Wichita. I’ve been a satisfied customer for more than 30 years.Service: Air & cabin filter replacement
-
July 2023 by Momma
Friendly staff and Informative. Prices are reasonable. I've done oil change, brakes, new tires , a belt replaced and have always been happy with the work.
-
July 2023 by kevin wren
I had a profound clacking noise in my engine and my heart sunk. My first thought was a throne rod. I played a video for the staff and that was the first thing that popped in their heads also. Long story short, simply had to replace a couple of pulleys. I feel as though they could’ve taken advantage of me and suggest an engine replacement, but they spared me the expense and made the necessary repairs for far less than the cost of an engine replacement. I have been turning to them more and more for my vehicle repair needs and each time I am more and more impressed and thankful for them.Visit number two. We have had our “new to us” Chrysler Pacifica for some four years and sleep appointment today to get new tires and a last minute oil change today. I quoted the wrong size tire and they were still able to take care of me on the same visit. As far as I’m concerned, these folks ARE the real deal. I will definitely be back with my other vehicles. I TRUST THEM!Visit number 3. They set me up with a pair of wonderful tires for my Ford F250 and an alignment. Speedy and professional service as usual ?Services: Tires
-
July 2023 by Steven Hill
Walker, Chris, and the crew are here to please. They offer sound advice, top notch service, and reasonable prices. You gotta love these guys!Services: Tire rotations