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November 2025 by Elanor H. Ferris
Friendly, informative, and attentive with follow through.
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November 2025 by Jim Hutchison
Last time I was there, the team did not communicate when my truck would be ready. I called and they said a Key Vendor would be there the next day. It did not happen. A week later, and still no confirmed repair date. Made personal stops to shop, attendant, said manager left and was out of town, he did not. Poor communications. What should have been a 1 day repair, turned into weeks.
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October 2025 by Brian Rodgers
I recently visited for advice and guidance regarding an issue with my trailer tire. I spoke with Jack Lollar, who was extremely knowledgeable and took the time to clearly explain the cause of my problem and what steps I needed to take. Not only was Jack very helpful, but he also provided excellent service for both me and my tire. The atmosphere was welcoming and comfortable, and I appreciated the offer of coffee as well. Overall, it was a great experience!
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August 2025 by Brenda Longwell
Jack and Rick went above and beyond for me! So thankful for people like them!!! They made a bad experience so much better!!!!!!! Thanks again to ya’ll
Brenda Longwell
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August 2025 by Ethan Nelson
I’ve been looking for a new mechanic and this Kansasland fits the bill! Rick at this location really helped me out. I was out of town for my daughter’s spine surgery and had a friend drop off my truck which had multiple issues. I was so involved in taking care of my daughter that I forgot to get an estimate from him. I had several estimates from other shops so I knew around what it should cost. Thankfully Rick fully took care of me. Very reasonable price and they did great work! I know where I’ll be taking my truck in the future.
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August 2025 by Nicholas Barraza
Went in for a brake change. So far my car is functioning fine the only thing that bothered me was how unsanitary the inside of the business is. The waiting room is filthy, chairs probably aren't sanitized with wipes, floor rug looks like it hasn't been vacuumed in forever, ceiling has major rain damage. That was merely the waiting room. The restrooms are worse. In the restroom the urinal smells and looks like it hasn't been flushed/cleaned in years. The toilet is the same. Feces stuck on the sides of the bowl. The sink is just as bad with the to the point I couldn't even wash my hands luckily I carry my own personal hand sanitizer. I brought it up with who I believe was the manager. He said he'd get on it and get things cleaned, and fixed although that remained to be seen. I have photos of how disgusting the establishment was at the time of me visiting to upload if conditions don't improve.
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July 2025 by Ryan Moussavi
Have to say these guys are the best! I got a quick flat on my truck a few blocks away and Rick the manager and one of his guys came and saved my day. Thank you guys for everything!
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July 2025 by Delores King
The people at the Goodland store were Very kind, efficient and helpful when we had a tire damaged on a long road trip. They were recommended by the first tire shop we tried.
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June 2025 by Curt Demuth
I have come here several times for tire repairs and replacements and pressure sensor replacement. They have always been straight with me and done good work.
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May 2025 by Valerie Ellington
Repairs done in a timely manner
and for considerably less than the
dealership.
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March 2025 by Nick Stephenson
Rick Stephenson made sure I was well taken care of. The whole staff is great! If you have any automotive needs, call up and ask for Rick. Gauranteed best customer service you'll ever get!
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February 2025 by Madeline Witherspoon
**Edited. Original issue at bottom. Immediately after this complaint, the following Monday at 8a Rick called me. I wasn’t able to call back until Wednesday, but he persistently tried to get in touch to resolve the issue. By Thursday I was able to come in after work and got a brand new tire no extra cost, driving home within 30 mins. This was all I needed to ease my anxiety, and appreciated the service.
Original issue: I’ve hired both the West Maize and the 21st & Amidon Kansasland mechanics over the years and just feel like it’s not worth the distrust. The 21st & Amidon location installed a full new set of tires on my vehicle within the last year and I bought the tire protection plan along with them. One of the tires had something another mechanic described as “something I’d never seen before” which you never want to hear - strips of plastic that were melded into the sidewall of the tire that when pulled out left gashes in the rubber as pictured. This seemed like a manufacturer’s defect that shouldn’t be on Kansasland or me, but when I went in asking to see if this tire could be replaced under the protection plan I was told it was not a concern. They replaced the valve core for free, which if it was an issue I appreciate, but seemed very dismissive about the cracks. I don’t know if it’s a deep safety concern, but I didn’t want to have to feel doubtful of what has been basically a brand new tire.
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January 2025 by Nathan Texasness
Super helpful staff
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November 2024 by Nicole Busby
Rick was amazing with my brand new car when my warranty wouldn't cover certain services (even though I only had a week) and he was very professional, friendly and helpful.
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November 2024 by Debbie Rasmussen
They are Simply The Best! They take care so you don't feel like a number, even though they are always Busy. I think the world of them. I'm so glad my friend Bob who used to own KBS Motors where I always went, recommended them 💕
