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October 2025 by jungsu'shusband101
Karls tire has had my car for two weeks. It took them 8 days to repair a brake booster. When we went to pick it up, all of the brake lights are on, so they say they need to order a ABS sensor. . It’s been another week, and they still have not even ordered the part. It has been five working days, and the part is still in my vehicle. My warranty company needs an estimated date of completion to authorize the rental and we’ve tried all week to get that information and they haven’t given them one still.. My husband has been there, Monday, Tuesday, Wednesday, Thursday. They still haven’t pulled the part. Bottom line my car has been there for two weeks because my initial problem was under warranty at their shop. They aren’t even working on it. Do not go to this place. They don’t care about your warranty, I don’t even believe they have a qualified mechanic to work on my vehicle. When I first called them, they told me they were two mechanics down. And if JOE gives you the runaround you might want to document like we’ve done. Take pictures, stop up at the shop… Every day this week my husband stopped by the shop and there was no movement. Joe kept telling him that they had other cars to work on, that it was hard to get to the part etc.. The same excuses I heard when I called. The shop does not prioritize any warranty work. Two weeks without my vehicle and still no completion date for us.
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June 2025 by Rote Rakaten
I prefer karls over others cause they much more helpful, shuttle services if you live close, loaner tires mounted on rims, friendly techs and the shop manager Joe top class Grade A kinda fella.
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December 2024 by Julie Burkhart
Thank you for helping us get back on the road quickly. Much appreciation!
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December 2024 by Dustin Teitrick
Best tire shop in town. They run on honesty and will take care of you even if they are not making money.
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November 2024 by Hali Cornejo
This place is a joke. They did 2 or maybe 3 alignments and didn't get any of it right. They were guessing on what's wrong with my car. IT STILL SHAKES BY THE WAY. And the manager at this location has a smart mouth. When he ask questions it's a game question. If you wanted to know if I just put 4 brand new tires in ask that not play around with a question but then you got an attitude. I would of yelled at you JOE but my daughter was with me and she gets scared with yelling. Never will come here again. It's not a guessing game when it comes to 2 people's lifes.
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September 2024 by Melinda Holmes
If I could rate them negative stars, I would. I was recommended this shop by my warranty company website. My car was overheating, so I called Karl’s Tire and I was told over the phone that they could get it in right away. I took it in and they were unable to replicate the issue on the first day, but diagnosed it as thermostat. I was told the next day (Saturday), that they drove it to another location to get a part, it overheated on the way, and the new diagnosis was a water pump and it would be done on Monday. I called Monday and they had the job approved under warranty and it would be ready on Tuesday. I called on Tuesday, still not done, it would be Wednesday. I called again on Wednesday, I was told that it wasn’t a priority for them to get it done because they don’t make any money on warranty work. I didn’t get my car back until Thursday, yet another day from when they said it would be ready. I am out $150 in paying for rides because, even though my warranty company will pay for a rental, they kept telling me it would be ready “tomorrow,” so getting a rental would have been pointless, if that had been true. They LIED to me day after day after day. When I finally got my car back, they tacked on another $75 above what I was told it would be “for shop materials,” however failed to provide me any kind of receipt or invoice itemizing what those were. I was given no paperwork at all for the repair. If they don’t want to do warranty work, then they shouldn’t be partnering with warranty companies. You absolutely should not be trusting these people with your car.
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August 2024 by Eric Becker
They were able to repair my tire the same day. I was 3 hours from home, and they took care of patching it. I was really in a bind and they helped me out.
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August 2024 by stephanie hilton radwanski
Jeremy and Mikael were great! They took their time trying to diagnose the issue with my vehicle and went above and beyond. Highly recommend!!!
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August 2024 by Eric B
They were able to repair my tire the same day. I was 3 hours from home, and they took care of patching it. I was really in a bind and they helped me out.
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July 2024 by Chris Jackson
Quick, fair, good prices. 100% recommend Karl's
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June 2024 by Michael Zarate
I had my truck towed to Karl's after an accident driving back to Nebraska. They were amazing at keeping in communication with us, they worked with our insurance, and went out of their way to make sure my truck was fixed to their satisfaction. In an incredibly stressful situation they were the easiest and most stress free part.
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February 2024 by Tracy Masterson
Excellent place for service work technicians know their stuff.
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December 2023 by James Bishop
Joe was extremely helpful in getting me a replacement part for my nephews power wheels jeep in time for Christmas, even though as a service center he received no revenue from me in having done so as the part was covered under warranty. A true professional, next time I need work done on my real car I know exactly where I’ll be going!
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November 2023 by London Bridges
Always friendly and works in a timely manner
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November 2023 by Janine Sheaffer
They were very helpful and honest!
