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August 2023 by Erica W
I came across this business by chance after blowing a tire and then seeing them nearby. I’m so thankful I found them. They were able to get the exact tire I needed from their other location and have me back on the road very quickly. They also gave me a ride to my work while the tire was being fixed. Thank you so much!
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August 2023 by Jason Currie-Olson (Faithful Wanderer)
These guys saved my bacon on vacation. Came out from my hotel to find my truck with a flat tire on the very last leg of my trip home. These guys opened just a little bit early and came in to work a little bit early to help fix the flat. They were very nice and I wouldn't have gotten home on time without them.
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March 2023 by Shawn Kaiser
Excellent service friendly staff quick and cheap tire balance
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February 2023 by brandon t
Great mechanics, low pricing. I brought 06' Scion Xb for waterpump . Work was done same day, as they said it would. Offered a ride home, and pick up. Would definitely bring my car back and suggest to others.
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January 2023 by Christy Conley
Love these guys they always listen to my concerns and have done a great job the few times I've been there
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December 2022 by Jack Murphy
Diligent in finding a leak in my tire - it took several attempts but I think they've found the source. And NO CHARGE for each extra visit, they kept at it till they got it right. Excellent service, its busy so best to leave the car and go take a walk.
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December 2022 by Robert Turner
Tried to get too tires.. and they acted like they didn't want to sell it to me.. went somewhere else and got it fixed
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November 2022 by Dave L
Had a nail in my tire on 11/5/22 during a quick weekend trip from Denver, and Joe and team were extremely friendly and helpful. Joe turned a pretty stressful situation into a highlight of the trip. Very highly recommended.
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September 2022 by Erin Wilson
I truly cannot say enough good things about Karl's. We learned of Karl's because they are a Carmax warranty partner. My daughter has used them for warranty work before and they were so good for her. She has also used them for oil changes and tire issues since because she is so impressed with them. They gave her a ride on one of the days and had a loaner vehicle for her for one of the repairs that was going to take longer, which was so helpful for her and practically unheard of for shops anymore. The warranty allows for a rental but not until after the diagnosis is complete, so the loaner was very helpful for her.I recently came to Wichita to buy a vehicle for my son. We found one at a small dealership, but wanted to get it checked out before we bought it. I thought of Karl's and gave them a call to see if they might be able to look at it. They squeezed it in even though it was close to their closing time and gave it a VERY thorough inspection, putting it up on the rack and going over everything carefully. They then had us come out to the bay and showed us everything they found. This was amazing because it helped me understand everything. He explained it in a way that even someone who knew absolutely nothing about cars could understand. Then they documented everything for me to take back to the dealership. They did all this for a very small charge. Most places would have charged way more for as thorough as they were.I was able to take this written documentation back to the dealership and get them to agree to fix the items that Karl's found. Because they were fixing them in house at the dealership, we then took the vehicle back to Karl's after the fact for them to verify that the work was done properly. Again, they did an extremely thorough job with only a very small fee. There was one item on the list that the dealership had not done. Not only did Karl's document this for me, they printed out a sheet with a photo of the part needed, looked up the part number that needed to be ordered, hand wrote the part number on the printout, and let me know the price of the part to tell the dealership. When I got back to the dealership, they had originally misunderstood what was needed, so the printout was EXTREMELY helpful and allowed them to order the part and get it on while I was still in town that day.Karl's went so above and beyond what they had to and did it happily with a smile on their face. I trust them implicitly and they will get every bit of my family's business any time we need anything done while in the Wichita area. You absolutely cannot go wrong using them for your vehicle needs.
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September 2022 by Elliott M.
They did a great job. I have an older car, they took the time to diagnose the issues and get me an estimate. The repair took a bit of time but they kept me informed. When I picked up, Tim was friendly and informative. He let me know there was a minor issue with air intake but nothing of concern. Karl's will be my go to from now on.
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July 2022 by Erin Tuttle
I truly cannot say enough good things about Karl's. We learned of Karl's because they are a Carmax warranty partner. My daughter has used them for warranty work before and they were so good for her. She has also used them for oil changes and tire issues since because she is so impressed with them. They gave her a ride on one of the days and had a loaner vehicle for her for one of the repairs that was going to take longer, which was so helpful for her and practically unheard of for shops anymore. The warranty allows for a rental but not until after the diagnosis is complete, so the loaner was very helpful for her.I recently came to Wichita to buy a vehicle for my son. We found one at a small dealership, but wanted to get it checked out before we bought it. I thought of Karl's and gave them a call to see if they might be able to look at it. They squeezed it in even though it was close to their closing time and gave it a VERY thorough inspection, putting it up on the rack and going over everything carefully. They then had us come out to the bay and showed us everything they found. This was amazing because it helped me understand everything. He explained it in a way that even someone who knew absolutely nothing about cars could understand. Then they documented everything for me to take back to the dealership. They did all this for a very small charge. Most places would have charged way more for as thorough as they were.I was able to take this written documentation back to the dealership and get them to agree to fix the items that Karl's found. Because they were fixing them in house at the dealership, we then took the vehicle back to Karl's after the fact for them to verify that the work was done properly. Again, they did an extremely thorough job with only a very small fee. There was one item on the list that the dealership had not done. Not only did Karl's document this for me, they printed out a sheet with a photo of the part needed, looked up the part number that needed to be ordered, hand wrote the part number on the printout, and let me know the price of the part to tell the dealership. When I got back to the dealership, they had originally misunderstood what was needed, so the printout was EXTREMELY helpful and allowed them to order the part and get it on while I was still in town that day.Karl's went so above and beyond what they had to and did it happily with a smile on their face. I trust them implicitly and they will get every bit of my family's business any time we need anything done while in the Wichita area. You absolutely cannot go wrong using them for your vehicle needs.
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July 2022 by Joe Word
Staff are friendly and do there best to please every customer. I had a complaint and Joe reach out to me to make it right. Talk to Richard today and made things right. I'll be bringing them my business and I'll be recommending them ?
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May 2022 by RaY ChuL
Love this place! Joe and Richard are amazing at what they do!
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April 2022 by Amelia Camurati
Joe and the whole team was great. We got a bunch of nails in our tire while traveling and we were back on the road within 2 hours. Ignore the Firestone next door, they’re just looking for a buck.
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January 2022 by Aaron Tabing
Had a tire that needed fixed on my work van and I work downtown so I stopped by. The gentleman behind the counter I believe his name was Joe went above and beyond service. Spent time explaining my van had the wrong type of tires on it for recommended load and why but with trying to pressure me into buying new tires. Very personable and seemed to actually care. Definitely will be bringing my personal vehicles here from now on.