-
February 2024 by ben degarmo
I only gave them 1 star because I had too... we walked in at 840, with 7 of us. Lady was mopping the dining room and ran to the back. Came back out to tell us the lobby was closed. We said the lobby closes at 9, and she said it was already closed for the night! Just lost $80 worth of service to the competitor next door. Lobby being open till 9 doesn't mean close whenever you want because your too lazy to serve guest.
-
February 2024 by David
Pay your employees like human beings and put on more staff. Businesses these days are monsters.
-
February 2024 by Wendy Nimmo
I liked working here for a while, but now I’m having extreme issues getting my W2. I have called the store multiple times and finally got a corporate number to call. The number I’ve received does not work and I’ve been put on hold for 30 minutes at a time each time I call and end up getting disconnected with a promise of a call back and never get a call back. Wondering how I can get a copy of my W2 if I can’t get ahold of anyone.
-
February 2024 by Codie Arnett
After calling the store we talked to James he acted clueless and didn’t care about how poorly the chicken was cut had more bones then meat James constantly questioned our order, even giving the ticket number. Only way he wanted to settle the issue was to get a free chicken that wasn’t in the bucket when we paid extra. Very disappointing…
-
January 2024 by Dan Pierret
The store was so understaffed that they had to close the lobby. The wait at the drive through was well over 30 minutes. It's too bad, because KFC has a good product. This store just needs to get it's act together.
-
January 2024 by Shane Blanchard
Undercooked chicken on a spicy Mac n cheese wrap. Cold and tasted like fish. Hope I don’t get sick. Ordered a 3 piece combo no biscuit and chicken was better than what was on the wrap.
-
January 2024 by Joan Lewis
Kid-friendliness: It's fine
-
December 2023 by Tammy Brawner
It was a good place to go at one time but now not so much.
-
December 2023 by Danielle Atkinson
Ordered the 2 for $5 chicken wraps. They were ok. Chicken was dry and really small but you get 2 wraps for $5 so can't really expect much.
-
November 2023 by Glenn Ludwig
Wanted to eat checking for a change. Was good food & got it
-
October 2023 by Marilyn Salas
My food was freshly made and the service was fast & friendly.
-
October 2023 by James Gossett
The staff here is great and get the food out very fast and it is hot and fresh keep up the great work u all the floor are super clean and bathrooms are really clean we can see the turn around they are doing keep up the great work everyoneParking: They have parking on both side of the buildingKid-friendliness: The staff and managers make sure the place is very kid friendlyWheelchair accessibility: There is handicap parking and the staff holds the door for you
-
September 2023 by Belinda Campbell
Ordered a chicken dinner and got coleslaw
-
September 2023 by Cleophas Cushinberry III
This KFC location has rude staff very unclean take an extra long time to get orders out and to top it off very rude to delivery drivers remember customer service should be good at all times weather it’s a delivery driver or a customer that comes in to order the doors are always locked forcing you to take the drive though because the lobby is always so nasty this location needs to be cleaned up and it’s starts with needing a new manager and staff that can take care of business and make west street KFC like it used to be I would not recommend going here ever again they do not like to work hard for their pay no need for photos it’s just gross
-
September 2023 by DG Wolfe
This place totally sucks. The staff was confused, disorganized, and unprepared. No manager or shift leader to be found. Waited over 35 minutes!
