-
April 2024 by Denise B
No straws or napkins
-
April 2024 by Mark Roberts
My dad wanted McDonald's breakfast after his outpatient surgery. I took him to the McDonald's at 21st and Greenwich. We both don't like using the kiosk. A lady informed us that she could take our order at the counter. She was very helpful and got our order perfect. The restaurant was clean and both of the employees that we interacted with were great. Thank you for a pleasant dining experience.
-
April 2024 by Carl Sharp jr
Was hot and fresh
-
April 2024 by Nick Piatt
Went into my local McDonald's (11130 E 21st St N, Wichita, KS) for lunch. After ordering my meal, the lady at the cash register printed my receipt. As it was printing, I advised the lady I did not need my receipt and asked her if she could throw it away. She told me "No". I was a little puzzled and advised her again, that I did not need my receipt and asked if she could throw it away. Her reply was "No". I confirmed we were talking about the receipt and again, asked her to throw it away but was met with "No". After walking the 3 feet and throwing it away myself, I went and sat down. Shortly thereafter she brought me my food. As she was setting it down, my fries spilled onto the placemat. The lady proceeds to reach down, BARE HANDED, grabbed a handful of fries and stuffed them back into my fry container and started to walk away. As she was walking away I reminded her that she had just grabbed my fries with her bare hands. She then said "Oh, you want new fries? ". Yes, yes I in fact do. She takes the container to the fry depot, tops them off (in the same fry container), and hands them back. BARE. HANDED! I sat quietly and attempted to eat my cheeseburgers, that had ketchup after specifically asking for no ketchup. I left hungry. Please educate the staff at this restaurant about food handling.
-
April 2024 by gerald henry
Worst McDonalds drive thru in the city. I never can get through and away from the property in less than 10 minutes. Aways have to wait for simple orders 1/4 # burgers. And that's using their app to order ahead.
-
April 2024 by Billyb2002
We got our food 4/8/24 around 8:20, and it was all correct. Our only complaint was the chicken nuggets were spicy, one of the burgers smelled off like it was moldy, the long black hair in both the burgers didn’t taste good, and the drinks both tasted disgusting. Service was good, the guy was very nice but one of the girls in the window had an attitude.
-
April 2024 by howard omstead
On o4/07 It was a sunday at 8:30. Very slow.Everyone was confused and then drive Through girl was very rude....
-
April 2024 by Antonio Morton
Food wasn't right after I was pulled forward and I had told them that I didn't wanna come back
-
April 2024 by Hasan Lahowk
Ashley, the girl who works on 21st and maize very nice girl and very friendly
-
April 2024 by miska rem
Just went through the drive through and picked up my order. As I look in the bag one item was missing so I kindly asked for my item and a tall short blonde hair woman was just absolutely nasty. I'm not sure if she was having a bad day or what, but what I can say do not yell at the customer when they are being nothing but polite. Thankfully there Wana very nice man who apologized for her and was just an absolute good person.
-
April 2024 by Alice
Just went through the drive thru, ordered fries & dr pepper. They made me pull up to a parking space to wait for my order EVEN THOUGH I WAS THE ONLY CAR IN LINE!!! So I wait will this young kid is rushing around delivering food to the 4 other cars stuck in parking spots waiting for their orders. He gives me my order, he's super nice and I drive away. I'm thinking that despite being made to park & wait for my order, my fries & dr pepper are going to taste so good!!! Turns out..my Dr Pepper was some sort of diet drink that could never be mistaken for Dr Pepper. Also I had no napkins in my bag. So disappointed in thus McDonald's. I've been there 2x's in the year I've lived in Wichita and both of those times were horrible. Do better McDonald's.
-
February 2024 by Danny Royse
They continually get it
-
February 2024 by Tyler Becker
This location is supposed to be 24 hours and being on 2nd shift it’s helpful when I’m in a pinch for something to eat after work, but apparently it’s not for some retarded reason anymore I guess and there is clearly a few workers inside and they refuse to respond to one single customer who’s just getting off work after a long shift. It don’t take them but a few minutes to make something, especially since it’s virtually all premade cause ain’t nothing natural about this place lol.
-
February 2024 by Kevin
It's mcdonald's what more can you say.
-
January 2024 by Loretta Lucas
I had my autistic grandson with me and he was having a meltdown in the store and acting up and I was having trouble with the cashier understanding my order The manager La Quinta stepped in she was able to get my order right she recognized I was having a really bad day and having a hard time with my grandson , she was so kind so calm and so considerate of my needs and she paid for my meal, I was having an awful day it was my grandson's birthday nobody showed up for the party and he was having a meltdown because of his ASD he was over stimulated it was just an awful day for me and she really turned my day around and she bought our food out to us when it was ready , she has the kindest heart of anybody I have met in a long time and it really helped me to get my grandson calm down where he could eat his food without being over stimulated. I am very thankful for her and I very much appreciate her help she is the best manager in a restaurant I have ever met and I want to say thank you to La Quinta for her help , she definitely deserves a raise. I absolutely could not believe how patient and kind she was thank you!
