Mel Hambelton Ford, located in Wichita, KS, is a premier new Ford dealership known for its exceptional customer service. From the moment customers walk into the showroom, they experience a commitment to providing a positive car buying experience, whether they are purchasing, financing, or servicing a new, used, or certified Ford vehicle. The dealership's sales team, led by Chris, is praised for being helpful, patient, and dedicated to finding the best deals that fit the customer's budget. In the service department, Scotty Germann and the entire team have been recognized for their outstanding service, even for customers who did not purchase their vehicle from Mel Hambelton Ford. They are known for their clear communication, patience, and going the extra mile to ensure customer satisfaction. Customers have consistently praised the professionalism, honesty, and compassion of the dealership. The service department, in particular, has been commended for its ability to address a variety of issues with customers' Ford vehicles, from software updates to sensor problems, and for providing loaner cars when necessary. Overall, Mel Hambelton Ford has earned a reputation for providing an exceptional car buying and servicing experience, with a dedicated team that is committed to meeting the needs of its customers.
My salesman Mr.Hugo Hernandez was Amazing he helped me purchased a F150. He was very helpful and looking forward to buy more vehicles from here. Thanks Hugo!
September 2024
Chris is an amazing car salesman. He was very helpful through out the whole car buying process. He is very patient, and does everything that he can to get the numbers that best fit your budget. If you are looking for a new or used car, come to Mel Hambelton Ford and ask for Chris! You will not regret it!
September 2024
Justin Blevins was amazing to work with! He made my first car vying experience a breeze and was also very kind and courteous! He always answers any questions I have very promptly and if he doesn’t know the answer, he personally finds out for me!
