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April 2024 by Shannon Cogdill
Got fitted for tux two weeks prior to prom called because I hadn’t heard anything they had an attitude and said Derby prom wasn’t until the 27th, WE GO TO HUTCHINSON, anywho they put a “rush” on our delivery then wanted to charge me for the rush fee on their mistake, after we got that sorted out and got the tux home my son looks like he has shoulder pads and the pants are 3 inches to long! 250.00 for absolutely nothing but a headache. Horrible attitude over the phone #shop local next time
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April 2024 by Cam Austin
Super disappointed I bought myself my first custom suit from here but honestly I could have gone to a thirft store and got it tailored and saved myself a ton of money. The suit looks sloppy...not at all "custom" My advice save yourself the money or go somewhere else the entire process was a frustrating waste of time and money. Also they need more staff.
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February 2024 by Diet Lipton
Dylan was very helpful when picking out styles for my tux, and was very friendly and supportive when I wanted to change from a white base to black last second
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January 2024 by Josh Hanks
Absolutely the worst customer service. Had no product knowledge and gave me attitude when I asked for definitive answers. I left the store and as I was walking out all the other workers were laughing shaking their head. I thought it was just the one employee but seems like a bad culture all around. Specifically it was the tall guy that dresses like a child.
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December 2023 by Christopher FERRIS
Gone in for a suit and wow customer service was GREAT. GREAT MATERIAL . Will definitely return for an overcoat and in future for more.THANK YOU!
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November 2023 by micro softy
Nice tailor
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November 2023 by Nathan Shaffer
Good place to rent or buy a suit - got one here for prom back in high school - they made it easy
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October 2023 by Brian Alvarez
When you need to rent a tuxedo for a group, it’s the way to go. Just visited the east side location in the mall and had a pleasant experience. They greeted us right away and were very helpful. Set up our party with a group reservation. Super easy to pick out what we wanted. If you’re in doubt, go check them out.
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October 2023 by Bill Perkins
Five stars for customer service. Would be three stars for selection in stock. It would also be nice if alterations weren't so far out to schedule through them
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August 2023 by J M
I've been to this location a few different times and the service is always garbage. Even with an appointment for rental tuxes, what should have taken an hour to almost 3. The couple of other times I've gone in miscellaneous items, it's been a fight to find someone to run the register. I don't know about other locations, but this one needs to double the staff they have working.
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August 2023 by Brian Lewellen
Went to get fitted for a wedding that's in KC. They were busy but no wait. Very professional, took measurements, and had me try on samples. Didn't catch his name but made sure everything was perfect. Very impressed. They took the info to pass on to KC. Dealt with this same location for my other daughters wedding a couple of years ago, no problems. Recommend
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July 2023 by Allison Detrick
We went in unsure what look we were wanting for the wedding day and were immediately met by Wyatt who was both professional and knowledge. He found color options, took measurements, and even arranged a tie and vest ensemble with our wedding colors just so we could see how things would pair visually. He even lent his expertise when it can to deciding which length to alter the groom's pants to. His thoughtfulness and professionalim meant the world. Go in and ask for Wyatt!!
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June 2023 by Scot Green
I ended up walking out after standing at the counter waiting for someone to ring me up. Normally there's good customer service. Just not yesterday
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May 2023 by Elanna Murray
I wouldn’t recommend going here, and this was the second one I went to. First one was COMPLETELY unprofessional, dirty and being run by teens boys who were sitting there and eating the whole time we were there. But this men’s wearhouse, when arriving it was a wait and no one came to help us till 20mins after getting there and then people behind us got helped and out of there before we did. Once helped they did good at first, the lady was helpful, and was patient while we were trying to figure out the color we were wanting. Finally when we found the color we wanted to match my husbands vest, on their color chart they have, she said she didn’t have the color sample I was looking for, but I asked the lady if this was a dusty blue color and she said absolutely, she’s seen this color a couple of times! I trusted her, then when receiving the vest, they were LAVENDER!!! Like it was completely visible that it wasn’t dusty blue AT ALL! The same lady then proceeded to argue with me, and said it’s clearly not the dusty blue you were wanting and I knew it wasn’t when I purchased the vest rental. I said on the picture of the colors you have, it looks dusty blue but you didn’t show me a visible color sample to determine if it is the dusty blue I am wanting or if it was more of a purple color, so I asked you and you told me it was dusty blue. The lady just kept arguing with me! We also didn’t have enough time to get different vest because we didn’t get a notification until 2 days before the wedding that they were there… Finally got my refund, but I wouldn’t recommend visiting that store. Too much of a hassle and lack of professionalism!
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May 2023 by Nayely Reyes
Not only did they assume we didn’t have enough money to pay for a suit, but I got on the waitlist and when it was finally my turn nobody helped me. I saw 2 people available and waited over half an hour. Horrible service, over priced suits and freaking rude.I recommend going somewhere they won’t make rude remarks about prices to you.
