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July 2023 by Clinton Wilhelm
No answer at location when calling.
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January 2023 by Jessica Harper
The manager was super friendly and helped me reactivate a new account and get my internet back up. She's always been amazing!!!! Love her
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January 2023 by Vanessa
Okay, so the lady was nice and helped me out. Im not complaining about that. But what I am mad about is that she tried to add a tablet I didn't want to my plan without telling me. I had to ask her to take it off. Cool, she did. Problem solved.But the other issue is that she also added a protection plan to my bill without me asking, and I didn't catch that one.Tell me why y'all trying to add stuff without asking me? This all feels underhanded and it has left a bad taste in my mouth. Customer service helped me take the fee off my bill, but I still had to pay it in store.I would have probably been okay with it, had she just freaking asked. This is ridiculous.
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July 2022 by BeAllin1&BeAllin1Visionsary Enterprise
Well there alot i can say but I'm going to keep it cute ,they can only do what they are dealt from the company ,but the service was ok and respectful, it was clean and they help the homeless alot around that area so my prayers are with you guys!
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March 2022 by Ashley Williams
Have had issues since I got the phone. Service doesn't work and you can't seem to do anything on their websites you have to always go into a store and it doesn't work for people who don't live in a town with a store.
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March 2022 by Dale Christopher
Excellent products. Excellent staff.
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September 2021 by Susan M Moore
Great customer service and a spotless clean store! Considering the location, I was impressed with their overall willingness to help the homeless walking in from Broadway. Friendly staff & team spirit!
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September 2021 by Lerick Boor
Friendly peopleworking there helped us starting our plan a few months. Me and my mother had go down change our plan due to budget The Manager help us change our plan without any problem thank you Metro
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September 2021 by Renee Provence
The gal working was quick, knowledgeable and friendly. I didnt get her name but was there on Monday morning. She did excellent!
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September 2021 by Tamika S
The man was incredibly friendly and super helpful!
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August 2021 by Susan M Moore (SuzyQ)
Great customer service and a spotless clean store! Considering the location, I was impressed with their overall willingness to help the homeless walking in from Broadway. Friendly staff & team spirit!
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July 2021 by Lerick kampe
Friendly peopleworking there helped us starting our plan a few months. Me and my mother had go down change our plan due to budget The Manager help us change our plan without any problem thank you Metro
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February 2021 by Anna Newport
The gentleman was very helpful. I will be going back there for any of my needs with my phone or to even upgrade. He helped me switch one of my accounts to my main account and was very pleasant about it, he even explained how everything was going to work from now on with our bill.
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February 2021 by Kathryn Provence
The gal working was quick, knowledgeable and friendly. I didnt get her name but was there on Monday morning. She did excellent!
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November 2020 by Raheem Peters
Metro by T-Mobile is the best. I have with them for over a year. And I really enjoy having the service.
