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November 2023 by Michael Wares
Nothing to thrilling!!
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September 2023 by Marsha Washington
T-mobile charges $5.00 when go in to one of their sites
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July 2023 by Meagan Coleman
Today I came to metro I was not in the best mood but the customer service was so great and I just wanted to say thank you for that. Lydia went above and beyond, she was very knowledgeable. She was fast, and very professional. Customer service has gotten so bad but the 2 ladies in this store were AMAZING thank you for putting up with me and proving that a little really goes a long way. Give these ladies a raise :)
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July 2023 by Google user
Today I came to metro I was not in the best mood but the customer service was so great and I just wanted to say thank you for that. Lydia went above and beyond, she was very knowledgeable. She was fast, and very professional. Customer service has gotten so bad but the 2 ladies in this store were AMAZING thank you for putting up with me and proving that a little really goes a long way. Give these ladies a raise :)
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May 2023 by Diane Waldie
Arlen is AMAZING!! Originally I went to the West St & Maple location but the Manager & Office Associate working with her this past Saturday were not helpful at all! Neither one cared to listen to what I had to say and only argued that I had to be wrong!So, I went to the 21st & Amidon store and visited with Arlen. She's the best!! Was a little further drive but Arlen really took her time with me and did a GREAT job of getting me everything I had been promised. Then went above and beyond and helped me get an even better deal. I'll never go to the Metro close to my house again. Thank you Arlen!
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May 2023 by Kay Yo
Was told they couldn't except payments at three locations. The forth location finally able to pay. Employees just being lazy
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February 2023 by Dan Kendrick
What a great deal with Tmobile coverage. I'm saving a fortune after switching from Tmobile.
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October 2022 by Trucker
Chick tried to scam me into buying a new phone.When I went to a third party and told them the same thing I told her about buying my phone directly from Samsung they checked it and said it was unlocked for any service so I went to the T-Mobile down the street and was able to get my phone switched without any issue.As for the service, I switched from Verizon. T-Mobile is spotty between Hutchinson and McPherson as well as Burrton Kansas. No dropped calls but gets cut out here and there, however it's definitely worth the price compared to paying $80 at Verizon.
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October 2022 by Chantay Taylor
Went here today with my mother in-law the employees was not helpful at all. She’s older and I’m disappointed they treat the elderly in this manor regarding their cell service and promotions and rebates
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October 2022 by Natausha Wilson
The employee was amazing in knowledge and kindness ?
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May 2022 by Maria Suarez
(Translated by Google) Very good service a good deal thanks to Miss Vianey thank you,(Original)Muy buen servicio un buen trato gracias a la Señorita Vianey gracias ,
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December 2021 by William Whittet
Great service from Danielle thanks for helping me pick the right phone and plan
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December 2021 by Casper Official
Best service and super friendly people
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April 2021 by Cherrie Morrow
I have been treated good since i have been with Metro.
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February 2021 by Ronnie Mitchell
Horrible experience at that store. I got sold a phone that doesn't work. They will do nothing to help me. The last 2 times I've been in there they acted as if I walked into the wrong store. It seemed as though because of my race they didn't want to serve me. I cannot get general manager info I was told by the sales associate to go look for her. I guess Blacks aren't welcomed in this particular store and I spent cash money ? I'm stuck with a phone I don't want. And service for a month. I lost 103.00 dollars dealing with this store. BUYER BEWARE ESPECIALLY IF YOU ARE NOT LATINO OR HISPANIC