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April 2023 by Bailey K.
Terrible service. I went in for a pick up order that I checked in for, they said I didn't check in and so they took their time. The pick up is so weird, they make you wait by the front door like you work there. Also by time I had been waiting for 20 minutes I just decided to cancel my order. Do not recommend this place. At least not for pick up orders. Just get your groceries and check yourself out because they suck ass. Not professional at all.
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December 2022 by Kasan W.
12/5/22 went in to buy a gaming laptop and I wish I had got their names but they were so helpful and nice it was a young lady with glasses and a clean cut gentleman who helped me in electronics. The man took no time to get back on the floor from his break to help and the lady didn't stop till she got the laptop for me. They were amazing and so kind
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May 2022 by Darren W.
Literally the very few times I go to Wal Mart- it reminds me of how much I hate going! Store is clean yes, but the customer service and the abruptness of the workers!
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October 2019 by Jessica E.
Typically I go to the Walmart in derby for an oil change but today I was a little pressed on time and their wait was 3 hours. So I called around to different locations to see the wait time. The one in Valley center said 45 minutes to an hour.....which is a typical time if you are used to getting your oil changed at Walmart. So I get there and the check in process was long, then one of the men looked at me in a condescending tone and said well it's a 45 min to an hour wait....I said that's fine I was planning on shopping....I carried on and when I got done shopping they called my name....now in my oil change I said yes to an air filter if needed....the paperwork they handed me said that the air filter was "ok" ....which in fact I know it needs to be changed bc the last person to do my oil change at the Walmart in derby said they recommend me changing my air filter....they just couldn't do it bc they didn't have my air filter there.....so that was one thing off....and then with all of my oil changes they have always check my air pressure...which one tire was low on air and they didn't bother checking it or adding air to my tire ...then when I got home I noticed my hood was never closed .....so I drove on the highway doing 65-70 miles per hour with my hood not fully closed!!!!! So at this point I am questioning did my oil even get changed? They didn't even reset my "change oil due" ....this was the poorest service I have ever received....and if my hood would have flew up on the highway it could have killed me and my two kids!!! Careless employees ... I'll stick with Derby no matter the wait!!! If I could give you a zero I would!!
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July 2018 by Floyd S.
the mangers are a big joke at this store,argued about a sales price that was in there add he refused to honor it.had to drive out west to get the ps4 at the add price.the west store manger was great and just shook he head about the backwoods manger down north lol.