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February 2024 by Karen G.
Walked right in, asked for a gas cap for my car. They had exactly what I needed. Always quick and courteous service at O'Reilly's
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January 2024 by Pamela Folger
Friendly Service.
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July 2023 by Darryl W
Hollar at Dee, she's got one of what you got, and she can recommend what she uses. Friendly as all get out.
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April 2023 by Terry Roths
Problems, questions on wiring trailer lighting on a f150. Thanks to the fellas who helped a fella just passing thru. Truly a great store!
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March 2023 by Debra Axon
Juan put a new battery in my 1999 Town and Country Van limited. He was fast, as in under 20 minutes. So I was able to make it to work on time. Thanks!
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February 2023 by Joe Word
Wouldn't waste my time again to stand at the counter and while one worker stocks the shelves and another talking on the phone after I walk in and another looking after 1 customer
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December 2022 by Heidi S
So glad they test batteries and are happy to do it and very helpful.
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December 2022 by Jennie Montalvo
Dee was very nice, I think she was going on break or leaving for the day but she still decided to help me! Thank you Dee!
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December 2022 by Tom R.
Seems like I'm not the only one - same guy, heavy-set short-hair guy with a bad attitude. Don't need customers, I guess? These stores are all over the place - most will help you or order online. But stay away from the one here in Wichita. Terrible, rude service.
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November 2022 by earl love
Went in to return a drill that was not strong enough to do job and Cj the store manager said he couldn’t return it and that he wasn’t going to return it. He accused me of using it to get job done and then wanting to return it. Felt like he stereotype me. This is the reason why I will not go to another Oreillys. Their customer service is terrible. I should have went to first but Oreillys was closer and I needed to get my vehicle on the road. If the drill was powerful enough I would have kept it. I ended up getting something better. I recommend that no one goes to Oreillys if their return policy is terrible and customer service is terrible. Will be taking this up to corporate. Did not like being stereotyped. Just wanted to return items. So much for customer satisfaction.
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November 2022 by Carl Harpenter
I bought a pair of windshield wipers I think we're around $11 I wasn't very impressed with them though after I got them on
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November 2022 by adan paez
They do a great job there for a downtown store
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October 2022 by Daniel Angell
One of the managers CJ was super helpful, he helped me figure out some problems and resolves. Thank you CJ
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September 2022 by Lydiah Malhiot
Both oh reallys were helpful when I'm merdock n Broadway didn't have my part they found it at pawney n seneca oh reallys n one attendant showed me where my fuses were n rechecked my fluids after I had added what I needed so one was even more helpful I recamend them both.And I just walked in 5 minutes before they closed were still very curious n went above n beyond, and shared their knowledge graciously. I even felt the se cond deserved a tip n he was humble about it
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September 2022 by Holly Danley
Reall good customer services, Dee was a awesome help thank you!
