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January 2024 by Jo Jo
Tj I think his name was he has the worst customer service I have ever seen. He was yelling at customers and acting crazy when I went in. He needs to treat customers with some respect.
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January 2024 by Robert Shelby
Best customer service and they help you find your parts with a smile.
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January 2024 by Sandy R
I buy headlights etc at O’Reilly. Have always had good service but today the person couldn’t figure out how to replace my headlight. Obviously he wasn’t very knowledgeable on how to replace it. He made several trips back into the store and the manager nor any other employee working would come out and help him figure it out when obviously he was having issues. So i leave with a headlight still not working.
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November 2023 by Kathy Massell
Bought a steering wheel cover, but I couldn't get it to fit. When I took it back in, some guy (manager?) told me to go back out and try again. It was supposed to be tight. He'd come help in a few minutes. After 15 minutes of trying again and waiting for him, I gave up and returned it. Rude customer service.
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November 2023 by A F
Great people but was disappointed on the return policy on headlight bulbs. Due to mine were open and did not fit the car, the employee said they can not return them OR exchange out for the correct pair ($140 for 4ea Sylvania bulbs). I asked why not - because we do not refund anything electrical.Left the other items on the counter and went to the O'Reillys at Central/West. Walked in and out within 5mins with a full return.I understand if it was an ECU, TPS, etc.. but no returns on light bulbs ?
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August 2023 by Aimee Czechowski
Employees seem somewhat knowledgeable with parts for most vehicles....but why can't they answer a question about a Toyota Prius??
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June 2023 by Milton Choens
I've been going to O'Reilly's for almost 20 years they treat me good they're helpful when I can't figure out what I need good place to go if you need Auto Parts
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June 2023 by Michael Blackway
Nice store to shop at.Went in a grabbed engine paint did not have to wait.
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May 2023 by Amber apple Jacks
Always very helpful and nice Landon I believe was his name went above and beyond his job to help me I appreciate it very much
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May 2023 by Amber Apple Jacks
this location is my absolute favorite Landon was very helpful and made sure I left safeky
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May 2023 by Michaelle Jordan
Always my go to, the more you spend the more credits you get I got antifreeze for 7 bucks cuzz I had a 20 dollar credit which helped out a lot, guys and gals that work there are always helpful and take the time out to help and walk thru things with you
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March 2023 by GF
Not every location is helpful..Very dissatisfied with maize location even though im two mins down the street. Take the time to find the one thats a little more helpful.
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February 2023 by Jason “Big O” Osterman
Always have what I need. If they don't, they can get it. People know what they do and can bail a guy out of a corner he backed himself into.
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February 2023 by iSeries Fixer
Counter agents here very helpful, they went above and beyond trying to find the correct O-Ring I needed.
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January 2023 by Gale Touchatt
Service was good,people treat you like a number not to friendly. More interested in getting you in and out .
