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April 2024 by Donald Bethea
Mr. Nolan and his team really take care of their penske operators. Very good eye and expert service. Thanks guys.
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April 2024 by Charles Scott Sr
Awesome and wonderful receptionists
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March 2024 by James Swartz
Truck had some issues but the service department in Wichita took care quickly.
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March 2024 by Stacy Waller
Super nice staff. Was in and out for fuel filter change in a very short time.
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March 2024 by Jeffery Clark
Friendly staff
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February 2024 by Daniel Mendez
It is a very professional company, with each of its drivers, all responsible.
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January 2024 by Roger Wilson
Always great service and great vehicles. Thank you
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December 2023 by brent arnold
This is the only place I will rent a moving truck from anymore. The rental process is super fast and easy they make sure they check the entire vehicle and note all damages prior to leaving. Every truck I've rented from penske has been low mileage and ran and drove great. If you have a bunch of stuff to move they can offer a bigger truck than uhaul and it rides so much smoother than uhauls biggest trucks lol
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November 2023 by Donnie Krueger
This place had a truck ready for us but was missing a chunk out of the back drive tires so we asked them to swap it with another tractor which had just above 3/4ths tank full but no windshield wiper fluid, and had an oil leak that we found on the way back from California so I added a Gallon of oil.The brights were not working and constantly beeped at us if we were within 450 feet of a vehicle in front of us. If we went to change lanes we had a yellow flashing light in the cabin that constantly made noise and blinded us when trying to drive.There was no safety equipment in this tractor. No first aid kit, no fire extinguisher, no spare fusees, and the 3 red reflective triangles were absent as well.I fueled up in Pratt Kansas before returning the tractor but we were charged an additional $267.00 dollars for fuel when we already filled it over where it was when we picked up.The worst part was we started our day trying to activate the ELDs in the Penske Driving app then came to find out the eld wasn't the Correct eld. So we wasted 4 hours trying to get something to work that wasn't installed correctly to begin with. The whole thing was a hurdle. Probably the worst experience I've ever had renting and driving a truck in general. Along with was ripped off.
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August 2023 by Kurtice GAMYZ
Entrance/truck return is the 2nd right turn or 1st left turn. When you rent a truck you exit out of the gated perimeter area
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August 2023 by angela Williams
LOVE CAMREN, MR, SHANNON AND THE GENTLEMAN I CALL GREMLIN, THEY TAKE EXCELLENT CARE OF YOU!!!!!!
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June 2023 by David Duff
Austin from the second shift service department WAS very helpful when I showed up behind a tow truck at 8 pm on a Friday night .Kristen from the rental department on Saturday morning went WAY beyond her job (spent almost 2 hours calling 24/7 , P1 and Lenexa) to get my rental agreement .CAN NOT thank them enough especially Kristen enough . Need more people like them ..THANK YOU Penske in WICHITA , KS
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June 2023 by Sean
Not enough characters to describe 2 weekends of the worst truck rental experience of my life. The south Hoover location needs to fire EVERYONE and start over. We use Penske every year to haul bikes for Biking Across Kansas. Will use UHaul for now on and will encourage the other drivers to stop using Penske as well... if I could give less than 1 star, I would.
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June 2023 by Franklin Manning
Awesome Penske location with some great hands working in the garage. Called Penske 24/7 with an abs light on trailer and told them I’d been there at 11:15pm and when I arrived a couple guys from the shop came right out and started diagnosing the issue even though the shopped closed in 45mins. Although they didn’t find anything they already eliminated some causes for the abs light for the day shift crew so I parked outside their gate till morning. At 7:30am I had two more hands back working on the issue. Found they problem and had me back up and running by noon. Even discovered an electrical short in some lights once done with the issue and mechanic quickly sought out the issue and got it repaired.Very small facility, tightly packed with trucks and trailers but some awesome mechanics working there who throughly troubleshoot and find the cause to an issue. Only reason for taking away one star is it would be nice to see them pressure wash outside the bays and get rid of some of the grease and oil around the outside of the bays so it wouldn’t been all over your carpet if you walked outside your truck.Thanks Penske Wichita.
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May 2023 by Brandon C. White
Service is slow as all. I recommend anywhere else.
