-
March 2024 by Darrel James
Pizza huts big new Yorker is a big flop in fact pizza hut is a flop terrible
-
February 2024 by Erick Yanez
This place is the shell of a popular restaurant. Their app is terrible, and doesn't allow you to redeem points. What's worse is this store will say your order is done on the app, and then when you wait in the drive through, it is still in the oven. Terrible. I will not be wasting time here again.
-
January 2024 by Carly E
I waited for 25 mins in the drive through and sis not see a single team member. I went inside and there was a group of customers who had not seen a single person. Called the corp office thinking maybe they got robbed or walked out and they told me to talk to someone at the store… which is clearly the whole reason I was calling. Never again at this location.
-
December 2023 by Maceyjane Griffin
Food tasted great, service was fast and friendly. My order was 100% correct.
-
December 2023 by Gary Bergner
App was impossible to create an account on. Took multiple attempts to order from website. Restaurant had an overpowering raw sewage odor. Probably won't order again in the future.
-
November 2023 by Treva
The people working there on 10/27/23 were so nice, talked with them while waiting on my pizza. Food was excellent, service was fast.
-
November 2023 by Misty Rose
ZERO STARS- Dropped by for a late snack at 10ish and there were 3 people in line ahead of us...1 put his order in ahead of time, and 2 were picking up for a food delivery service. The phone was ringing the whole time we were in line and no one picked it up. We waited and waited and although we saw 3 people in the kitchen and a driver walk right by us, not ONE said anything to acknowledged any of us...not a "be with you in a minute", "sorry for the long wait"...nothing. We finally walked out of there and so did the man who had previously put his order in. Btw we went to a competitor's pizza place who knew the meaning of customer service. I posted this because if I was the owner or the manager, I would want to know what was happening to my place that caused customers to leave and never return.
-
November 2023 by Tammy Dyer
The pizza was really good but the service was not. They told us our pizza would be ready 20 minutes but I ended up waiting 50 minutes! The big sloppy guy in the kitchen with hood long stringy hair is not appealing also!
-
October 2023 by Hannah C. Rohr
Terrible service. We waited 20 minutes at the pickup window with out seeing anybody inside. Finally went inside and waited 10 more minutes. All we ordered was 2 medium pizzas, do not go here.
-
October 2023 by Lisa Smith
Jennifer was THE best! She really helped us have a great dinning experience with our 8 kids and 5 adults! We love Pizza Hut!!
-
September 2023 by Stella Smith
I check this place out about once a year. They still need training and they should realize that customers are pretty important to their business. Ordered a taco pizza for delivery. Easy to make? The cheese had hardened ....not at all fresh. The crust was burnt. The delivery was 45 minutes late and the delivery guy laughed when I told him. I called the store 2 or 3 times and was continually told the delivery was on its way. Also ordered the cinnabon rolls and they were old. This has to be the worst Pizza Hut in Wichita. I would hate to think there is one beneath it. I give up on Pizza Hut. Even once a year.If I could give no stars or negative stars I would.
-
August 2023 by Zach Caudillo
Quite possibly the best order I've gotten from pizza hut in a long time, very pleased with the quality of the delivery.
-
August 2023 by Deena L Ryan
Not sure of the problem. Seemed like it was very understaffed & entrance door was locked. Had to use the drive-thru for online pick-up.
-
August 2023 by Arbra Lamar Campbell
Service was good, food wasn't, undercooked meat can really get someone sick
-
August 2023 by Kenneth H
This Pizza Hut is one of the best we've eaten at. Most customers don't realize turnover is frequent in the fast food business. Our thin crust meat lovers was loaded with toppings, and they made it the way we asked: half no pepperoni. Keira is a great server, Sam is an amazing RGM. Only drawback? No fountain drinks, gotta do 20 Oz bottles. Not that big of a deal.
