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March 2024 by William Hemmert
This was a delivery:The management as well as the delivery driver was exceptional!Our order consisted of 2 medium pizzas, one pan 3-topping and the 2nd was a hand-tossed fiesta beef.Delivery time was 8 minutes early. The pan pizza was correct, but the 2nd was a hand-tossed beef, not the fiesta beef pizza. The driver was extremely genuine in her disappointment of delivering the wrong pizza, went back to the store where management made a very satisfying LARGE fiesta beef and was delivered back to us in 20 minutes.The inspiration behind this ranking is that the driver immediately offered two suggestions to either have the pizza re-delivered or have the 2nd pizza refunded. This was a great customer experience where the driver genuinely was disappointed and offered up 2 positive customer solutions. And there seemed to be quick managerial approval and delivered a perfect product, as a large, which impresses on me that they were correcting an error with an apology.This kind of customer service is extremely rare in today's fields as no one wants to correct customer errors. This was exceptional, and I have worked in the customer service field for 26 years.Fantastic job!!! Give the driver a raise and hold on to her until she moves on to bigger things! Thank you from a satisfied customer!
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November 2023 by Edward Bosley III
Ordering online is the worst I’m wondering if the employees can even read a ticket. Ordered wings and one pizza, still found a way to mess it up. Never again. Tried calling store for over 30 mins and no answer. What a joke of a business. Don’t advertise fresh ingredients better pizza than the competitors when you cant even deliver as promised.
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September 2023 by Kris “Kansas Rifleman” Lowmiller
Pizza hut isn't as good as it was when I was a kid.
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June 2023 by M G
My favorite Pizza Hut carryout location. Always fresh, hit and fast. The employees here are always friendly and do a great job.
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June 2023 by Russ Giles
They get your food to you right on time hot and fresh I recommend everyone to eat pizza hut
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April 2023 by Rose Smith
I ordered they got it wrong and did nothing to fix it, paid way too much because I had to make another order to get the food I didn't get
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April 2023 by Terridawn Weeks
Really nice delivery person, quick service and great attitude even though he was having to work a holiday, very pleasant
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April 2023 by michael alexander
Major step up, will order again, great pizza!!
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March 2023 by Grant Haskins
Pizza crust isn't crispy and the wings barely had any sauce almost dry but the wait time was good and I got my correct order. The prices are really high for the quality for sure.
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February 2023 by Gerry Bryant
I ordered the Deal with pizza and wings. It was a New York style, I DID NOT enjoy my pizza…DOUGHY CRUST. Completely under cooked. Will NOT order it again
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February 2023 by Susan Hesler
This location seldom, if ever, gets it right. Today, I ordered extra sauce on the pizza - there was virtually none. Not the first time this has happened, but definitely the last time I'll come here. The Pizza Hut at Maple & Ridge always gets orders right - I'll just go there from now on even though it's a further drive from home.
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December 2022 by Tony Neises
I picked up my order inside. The staff greeted me and was very friendly. The little gal that rang up my order had a big bright friendly smile. How that smile affected the rest of the transaction, a smile really does make a difference. There was a tiny gal behind the counter also, she did greet me, but she wasn't smiling at all, just all business. I got there right when they were slicing my pizza, so it was nice and hot, and prepared as I had ordered. The wings where ok, they were not completely coated with sauce, it was as they had poured the sauce in the bowl first and didn't shake the wings in it. Maybe that is how they are supposed to do it, and you the customer shake it.
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November 2022 by john freeman
Horrible at remembering orders every time we order. Don’t treat customers right
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October 2022 by Jessica Patterson
Such a great experience with hot, fresh, delicious pizza and cheesy breadsticks. I appreciated the wonderful service of the staff, as my food order was correct, on time, and tasted fantastic. Thank you Pizza Hut staff! You did such a great job!
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October 2022 by Rebecca Wells
Quick delivery, pizza I ordered was just not edible. Would prefer another edible pizza. I had to throw away after one slice, or square.Sorry, it just was awful.RW
