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March 2024 by Dakoda O.
First let me start off by saying that they charge $80 to run a diagnostic check on your PC, which isn't bad, but they kept my PC for two days. Within those two days, I constantly had to walk them through the process of how to run the diagnostics on it. Just because I know my way around computers, doesn't mean I want to tell you how to do your job. I paid for THEM to fix it. I gave them info of PC crashing, talked to them about it not being a CPU, nor GPU issue, because I ran tests, and since they have more tools, I expect them to run further tests. They kept pushing me off saying they can't recreate the crashing and says the computers fine, and that it's my keyboard at home probably causing the crash. I told them to check the Event Viewer, and even run a game. Low and behold, the PC crashed and finally they were experiencing the problems I informed them about. They said "It's a driver issue, but now it's fixed." For me to immediately bring it home and for the PC to still crash. I wasted $80, along with had to tell them how to do their job, along with them keeping it for two days, along with the PC still crashing. These guys do AMAZING work!! (Said with extreme sarcasm.) 0/5 stars honestly.
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January 2024 by Josh Menke
Gave me some tips over the phone that ended up solving my issue! I recommend them!
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December 2023 by Amy at The Jack Caton Roofing Team
Great work, polite and responsive. I work from home and needed my computer fixed asap. Ben got it up and running great in no time. Very thankful for the services and quick turnaround.
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December 2023 by LaVeta Jarrett
Binh is a wonderful tech! So informative and very helpful. Definitely recommend and would give 10 stars if possible. Answered all my questions, very thorough. Superb and professional.
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November 2023 by LifeAggroGaming
Took my PC in couldn't reproduce my issue waited 2 days to call and tell me this. Had to tell them again what the issue was after they had already had it 2 days. They had my pc another 2 days still couldn't reproduce or even tell me what could be wrong and still charged me after I was told if they couldn't fix it they wouldn't charge me. I didn't make a fuss in the store paid the troubleshooting fee and left. I will not go back and cant recommend them based on performance.
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September 2023 by Doak Felix
Friendly and knowledgeable. I went there today looking for a 230watt power supply from my laptop. They didn’t have one on hand, but showed me different places from which to order them.
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August 2023 by Gerardo Medina
Great help went in to check my pc that I had just put together and it wasn’t booting an operating system they did a diagnostic and tested each of my components and came to the conclusion it was a faulty motherboard and I had it replaced and brought it back for them to troubleshoot when the new one refused to post at all and they managed to get it working and installed the operating system for me. Nice staff, great service, would recommend to anyone who is having computer troubles.
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July 2023 by Kim Lewis
We called & Taylor answered. He was extremely knowledgeable and helpful. Thank you so much!
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June 2023 by Manish Srivastava
If you work with real machines (computers) and have issues with them, you should not waste time and energy and, most critically, risk your machine by going anywhere else. Ribbit Computers, remember the name. They are very professional and competent people. I was stuck with my workstation with ubreakifix for 12 days without even getting a diagnosis, and then landed at a dangerous place- Wichita Computer Service and Repair. He almost destroyed my machine. Anyway, once I reached Ribbit Computers, they took care of it within 24 hours. Thank you, Ribbit Computers.
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June 2023 by Alia Collingwood
These guys are, in my opinion, the best computer help around. They are friendly, fast, easy to work with, most of all; they are experts at what they do. Would recommend them to anyone struggling with their operating system and any other computer issues!
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June 2023 by Blake Martin
I build and mantain my own computers, so im knowledgeable enough, but man when im stuck im stuck. I was so lost on how to fix the issue i had with my gaming rig. So i took my pc to Ribbit. I had never been here before, but i will 100% be back. Nate and Brodie are the 2 names i remember most, but there were several fellas who lent their expertise to help resolve my issue. All i cared about was getting the issue resolved, money wasnt my concern, so i was incredibly suprised by thier pricing. reasonable to say the least!!! I was expecting to have to pay a few hundred, and that wasnt the case. Great pricing, amazing help and just all in all thankful that I now have a shop to turn to when i need help with my pc's!
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June 2023 by Luis Moreno
guys were super nice, went in for a diagnostic, kind of already knew what was wrong with my computer just wanted to make sure. had to pay $60 ish dollars for them to find out what was wrong with it, would have been $90 for them to solve it for me so I did it myself. Really recommend doing your own research first to save yourself the money. my fault for paying the 60 bucks. I should have resolved it on my own to begin with.
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May 2023 by Drake Nail
service was great and they fixed the problem with my laptop in no time and didn't even charge me a fee. overall great place and will be going back if their any future problems.
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March 2023 by Cindy Duncan
Ben is AMAZING!!!!! I have an older MacBook Pro that was "elite" when I got it and it is my entire LIFE - multiple businesses, school, and more! I had been thinking of replacing, but a neighbor who's an "IT guy" "helped" by replacing my battery and keyboard --- BADLY.... practically DESTROYING my system (so bad, the guys at Ribbit took photos of the mess). I took it in to the West Ribbit late morning in DIRE need with deadlines tonight and got IMPECCABLE service. Ben did a Fantastic job at diagnostics, Nate and Ben did a bang up job checking the system..and they turned it around same day. They EASILY saved me $1200 - $1500 over having to replace my baby with great service, totally understanding my time need and I couldn't be more impressed! Kudos Alex, Ben, Nate and the Ribbit Team! Definitely recommend!
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February 2023 by Cindy Bell
Ben is AMAZING!!!!! I have an older MacBook Pro that was "elite" when I got it and it is my entire LIFE - multiple businesses, school, and more! I had been thinking of replacing, but a neighbor who's an "IT guy" "helped" by replacing my battery and keyboard --- BADLY.... practically DESTROYING my system (so bad, the guys at Ribbit took photos of the mess). I took it in to the West Ribbit late morning in DIRE need with deadlines tonight and got IMPECCABLE service. Ben did a Fantastic job at diagnostics, Nate and Ben did a bang up job checking the system..and they turned it around same day. They EASILY saved me $1200 - $1500 over having to replace my baby with great service, totally understanding my time need and I couldn't be more impressed! Kudos Alex, Ben, Nate and the Ribbit Team! Definitely recommend!
