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March 2024 by Gabriel M.
I had taken my MacBook to Ubreakifix on Greenwich and they were trying to charge me $100 and a month long wait. Said no, and took it here and they plugged my MacBook in and told me it was dead and I needed a new charger. No charge, they do good business, visit them!
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February 2024 by Lexi N.
I brought in my laptop because it has been crashing constantly. I had already paid another company who charged me $120 to tell me they couldn't find anything wrong with it. The guy at Robbit listened to my issues and ran a quick test on it and said he is pretty confident that it is the program I'm using that is causing the crashing and not the computer itself. he didn't even charge me.... so thank you for your great customer service.
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January 2024 by Dennis Gardner
I drove nearly 50 miles to get my computer checked for a possilbe hardware problem. The young man behind the counter was very helpful and checked it out for me. He was very honest telling me what he did to the computer, and what to do if the problem persisted. Here is a computer repair shop that is friendly, helpful, and honest. The price was very, very reasonable. I'll go back to Ribbit Computers for my next problem to be solved. They truly are, "The expertise you need, the attitude you deserve."
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January 2024 by Nash Stewart
Took in my PC for a little problem, and they took care of everything incredibly quick and at a great price. We'll definitely use them again for any problems or upgrades.
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January 2024 by Debby Barbur
Highly recommend! Great service. Friendly and helpful. Very knowledgeable and good communication. Would definitely use again.
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January 2024 by Tab Bailor
I took my laptop in as it was continually shutting off and wouldn't reboot. These guys tested the hard drive and found nothing wrong and stated it was the motherboard. And they tried to sell me a new computer. The computer was only a year old and just out of warranty, so I did more diagnosis on it and, through HP's website, determined that it could be that Windows 11 failed. Reinstalled Windows 11 with the help of HP and working fine now. These guys were nice and worked fast but had the wrong solution.
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December 2023 by Zackery Willis
Had outstanding service from Brian and Del at Ribbit! My camera display broke and unfortunately the manufacturer did not want to honor my warranty. I was ready to toss it until I found out that these guys were able to fix it! These guys had it done the SAME DAY!!! These guys totally made my day and were very professional, had very honest and reasonable pricing as well. Will definitely be going back, highly recommend!!
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December 2023 by Pbotsfordslayer 5 (Peter Botsford)
Been shopping here for almost 7 years now always been helped with anything I need and been informed on the latest parts, I've bought 3 pc's from them overall and the man who's sold it all to me hope I'm spelling this right but Aisac is one of the best employees there and always knows how to help, and sold me the first computer I ever bought from there, I'm always happy whenever I walk in and he's there he's not just a great employee he's also a great guy overall, I'm glad I can trust him like a friend. Can't wait to see the changes of the store after renovations are done.
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December 2023 by Archie Richey
I stopped in Saturday to unravel the mystery why my laptop wouldn't play a game. After many different tests the guys figured it out. I appreciate their diligence and sense of humor. Will definitely be back.
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December 2023 by Grant Hooper
fantasticsolved my problem and didnt try to sell me anything bc it was a quick fix. they have been great on two occasions and recommend whats best for you. not whats best for them
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October 2023 by Vlad Bondarchuk
Had a stripped screw that I couldn't get it out and at Ribbit Computers they did it in a few minutes! Very friendly and helpful staff. Would definitely recommend for any computer issues you are having!!
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August 2023 by Mercedes Barlow
Brad and Brian had outstanding customer service. They were honest on the pricing and not once did they try to upsell or overcharge. Very knowledgeable and friendly! They fixed the issue in just a couple hours. Great communication both over the phone and in person. They reassured us that if it wasn’t fixed bring it back and they will redo the diagnostics free of charge.
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August 2023 by Lizzie Koonce
michael was so helpful to me and made my bad day better by fixing my laptop that two other stores could not fix. thanks so much!
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March 2023 by Rose Stanley
Aidik was absolutely wonderful to deal with and got 3 problems fixed in about 25 minutes.
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March 2023 by Cindy Duncan
Ben is AMAZING!!!!! I have an older MacBook Pro that was "elite" when I got it and it is my entire LIFE - multiple businesses, school, and more! I had been thinking of replacing, but a neighbor who's an "IT guy" "helped" by replacing my battery and keyboard --- BADLY.... practically DESTROYING my system (so bad, the guys at Ribbit took photos of the mess). I took it in to the West Ribbit late morning in DIRE need with deadlines tonight and got IMPECCABLE service. Ben did a Fantastic job at diagnostics, Nate and Ben did a bang up job checking the system..and they turned it around same day. They EASILY saved me $1200 - $1500 over having to replace my baby with great service, totally understanding my time need and I couldn't be more impressed! Kudos Alex, Ben, Nate and the Ribbit Team! Definitely recommend!
