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November 2023 by Michael Polec
Came Here in a Clutch. Felt the Warm Welcome Upon Entering Almost As If I Was Offending The Store Owner with my Presence. Observed the Last few Of Selections Still on Shelves. Overpayed. The Viking Looking Fella Definitely Gave Me The Dirty Looks Because I was Trying To Be Nice and He Wouldn't Have It. Lol. Turned a good 4/5 star ? review into this honest 2 ? experience. ? Avoidable Store. Better Experience. Better Customer Service Somewhere Else.??
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November 2023 by Perry Coffey
Set up like a true vape shop and friendly service.
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November 2023 by Tiffany Woods
Do not shop at this store. The owner is rude and demonstrates poor customer service. If HE makes a mistake by selling you the wrong product, he is not willing to make it right. He would rather lose your business than correct his error. He says it happens sometimes. So this clearly isn't the first time. Go somewhere that appreciates your business with friendly customer service.
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September 2023 by Shane Moore
Very Very friendly, loved that he did not rush to explain everything .Took his time and made sure I understood everything before I walked out the door..
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August 2023 by Corey Woodward
Great store! Great staff! Good selection and prices!
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March 2023 by Shanna
Clay was awesome he knows his stuff. Please come see him if u need anything
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December 2022 by Kayla Young -Burkholder
always helpful, good prices and very friendly!
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December 2022 by Russell Kendall
I have purchased several different Devices from them. I have been in customer service for years. And when i have a customer who buys a product from me, i do everything in my power to satisfy the customer. I have purchased more than one device that has stopped working with in 2 weeks. They don't even try to help you out in fixing it or exchanging it. Sending it off to be replaced takes forever and frankly it's just not worth it. Helping a customer out with junk products isn't a lot to ask. Will be looking for a new place to shop
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December 2022 by Ada Shannon
Always have a blast going here to get my juice, coils, and mods. Always amazing pricing as well. I can't not wait till the second store opens.
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December 2021 by Brittany Veatch
I lost my vape from a different store and it was 20 minutes until closing but whoever was working was really helpful and willing to set me up with a new vape despite how close it was until closing. I hated being that person who comes in that close to close, but it was an emergency lol
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December 2021 by Alec Valenzuela
Sold me defective merchandise and refused to replace give a refund just 10 minutes after purchasing stating " if they gave a refund or exchange it would come out of the businesses pocket" as a small business you'd think they'd stand behind the products they sell.
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December 2021 by Its Me
The check out man has a lot to say. He won’t listen. He just goes straight to defense mode if you ask him a question and starts raising his voice to intimidate. Some people really shouldn’t be themselves.
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December 2021 by Neo “Ghost” Anderson
The only vape store ill shop at .they got everything i need . i always recomend it to everyone
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December 2021 by Erika Comer-Mounivong
Went in twice in good faith thinking maybe the personnel was just having a bad day. I called ahead of my trip to the store to ask if they carried a piece I needed and was told "yes" so I drove all the way there and asked if they carried the same specific piece and the employee said "nope" and stood there in silence until I left. I then went to another local store and they also didn't have the piece nor did they have any mods for me to buy so IN GOOD FAITH I went back to Royal Vapor to buy a mod and the same employee POLITELY helped all the other customers and as soon as I got up to the counter his whole tone changed and let me just say I have never been spoken to so rudely by an employee in my life. Don't bother with this pathetic place.
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December 2021 by Cindy Moore
Great customer service. Prices are the best around. I've been to other shops and now realize royal vapor is the best shop around and prices can't be beat. Travis is also a great manager and is very helpful. I will definitely be a repeat customer.
