Sally Beauty is a popular beauty supply store that has been praised by many customers for its friendly and helpful staff. Shelby and Alasia, in particular, are described as "superstars" who went above and beyond to ensure a wonderful shopping experience for one customer. The store is generally clean and quick in its service, with the makeup section offering some great finds. However, some customers have expressed concerns about feeling like they are being treated as potential shoplifters, especially if they don't fit the typical customer profile. One customer noted that the store should remember that people who may not be dressed up or have dyed hair can still be valued customers. Overall, the reviews suggest that Sally Beauty is a reliable and well-stocked beauty supply store, with a friendly and helpful staff. While the store may have room for improvement in terms of customer service, the positive experiences of many customers indicate that it is a good choice for those in need of beauty supplies.
Shelby and Alasia were superstars and helped make my shopping experience wonderful. Alasia was proactive in helping me find what I needed, and Shelby went above and beyond to help me use a giftcard that wasn’t initially working. Thank you both for making my day better!
February 2024
Zoe was great helping us get everything needed for our hair project today! ❤️
July 2021
Very helpfullet me write to where I needed to be and help out some different things I can think about in addition to what I want in for and it was really nice
