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January 2024 by Grayson Henry
If I could rate them negative stars I would. Absolute worst customer service. DO NOT GO HERE. They will add random charges to your account and have no explanation of that it is for. Super sketchy business.
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December 2023 by Justine Hedge
They are impossible to work with and for over 6 months we still are unable to set up auto draft. Worst bank in Wichita.
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August 2023 by V L.
Would Rate a Zero. I have been with this bank for over 15 years and over the 15 years they have regressed to the most garbage credit union I've ever encountered. I have a list of grievances from discrimination, negligence, poor record keeping etc. What finally got me was they randomly needed my wife one day to deposit my weekly payroll checks. The problem is that she passed away a few years ago Tragically might I add. I know for a fact, I gave them records indicating my wife's death. It was a shock to my system, to see the least. This bank doesn't care about its members they won't even do anything to work with you. I've literally been treated like scum By their employees. Bottom line you're better off going to credit union of America or almost anywhere else.
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August 2023 by Zachary Cypert
WOULD RATE A “0”. I have been banking with this CU for over 15 years and they have been getting worst.The main issue I have is theirs documentation. They do not store records properly. My wife passed and I needed to provide a death certificate (out of no where when doing it for a year+) to even deposit a check. I alsoProvided them with those documents the moment I even was able.On top of that they put 3 day holds on ALL my mobile deposits. This is extremely inconvenient considering my work does not have direct deposit. And considering I don’t get my funds right away to pay my bills the worst part is everybody I talk to says their credit unions never do this kind of thing.Next week I am banking with a new bank. I’ve given this one so many chances, and it is just a failure in caring for its members especially long time ones.If you are considering open an account here, I would suggest you don’t.
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May 2023 by Lenny Gordon
Worst bank ever! Do not do business with this bank. The customer service is horrible and they charge overdraft fees when you have money in the bank, and refuse to refund the fees when it is their fault. They do not value their customers and treat you like you need them. If you have an account with Skyward chance banks fast!
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December 2022 by Darla Martin
Skyward has always taken great care of us.I love the friendly service and their rates a good
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November 2022 by Steve Bolin
These are my favorite people right here. Never have i been treated better by any group of people. I love this bank and everyone in it.
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September 2021 by Ralph E Hughes
I have been with skyward since1996. I have done several banking transactions. Savings, checking, personal loans and mortgage. In each instance I was treated with the upmost courtesy and respect. Skyward is the place to go for all your financial needs. Skyward also has the lowest and best rates in banking. I have been a loyal customer of this banking institution and will continue as such. Check them out they will not disappoint you.
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August 2021 by Aaron Nicholas
Great bank
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March 2021 by Gabe Chavez
Not only did they repossess my bike and truck when I lost my job during pandemic my only source of transportation but they have taken both of my economic stimulus payments. these people are horrible not to mention what they did to my coworker when he got sick!
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February 2021 by Natalie Roberts
VERY happy with Skyward, great service, thanks folks!
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August 2020 by Eva Dawn
Great service and I haven't had any issues with this bank
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July 2020 by Gail Riker Rivera
always there with good rates when I need them
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June 2020 by Sandra Clark
I was attempting to use Skyward for a shared credit union deposit... remedial customer service. I believe it was deliberate as she accepted my cash with deposit slip from my CU; she accepted it, then stated I need to fill out their deposit slip...I did that, sent it back through then she stated she needs my Driver license, I sent that back through; then she asks for my SSN last 4, I gave it to her reluctantly Only for her to say the account I entered didn't match. Duh, you have my CU deposit slip!! I was done, she returned my cash with deposit slip. Never again. Why not ask for all that is required for a shared deposit vs wasting time. Remedial customer service
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February 2020 by Philip Johnson
Wow same job for twenty three years...banking with skyward for 20 of those....never missed or been late a payment on any of my past car loans.... never missed or been late on house payment through them...never missed or been late on any personal loan....denied for a 19000 dollar truck loan
