Ulta Beauty is a large beauty retailer offering over 25,000 products from 500 brands. The store is neat and organized, making it easy to navigate. Customer service is generally friendly and attentive, with staff members who are knowledgeable about the wide range of products they carry, including popular brands. Customers appreciate how the staff makes them feel welcome and comfortable, often going above and beyond to assist, such as showing all options for specific products or helping find what they need. Some customers have noted that despite the busy environment and occasional issues like sale items being unavailable or deceptive pricing, the store remains a favorite for beauty lovers. The store also offers hair, skin, and makeup services at The Salon, enhancing the overall shopping experience.
Jersi was so helpful and kind. I asked her to point me in the direction of some items and she graciously helped me to them and showed me where they were on the shelf. She was very pleasant and her customer service was outstanding!
September 2025
They have it all and prices are always great. I love being able to sample the makeup products before purchasing, and that's why I will always shop here. It's a huge flex over other retailers that don't allow this.
August 2025
I was so lost! Payton helped me pick the right shade. I usually HATE shopping for makeup. I’ll def be coming back. Thanks Payton!!
