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August 2025 by Sandra Conard
Unprofessional! Owner and staff First words out of the lady’s mouth walking thru the door was So? Then I proceed to ask for help with packaging and needing assistance with my items and lady told me the tape was other there I asked if this is self service man came from back room and asked if I was recording I was on FaceTime he told me to take my hat and go else where
THEY OFFERED NO HELP
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July 2025 by Angie Malone
These people were great ..
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July 2025 by Jereferol
Its hot i get that, but I waited all day and I am sitting there and JUST CAUGHT A GLIMPSE of the UPS TRUCK leaving the condo area. There wasn't a knock, a NOTHING. NO TEXT, NO NOTIFICATION THAT WAS SUPPOSED TO HAVE COME that said my package was here. I waited from 2 to 6pm and it showed at 6:18 pm and NOTHING, Its a good thing I caught that glimpse. I wanted to give him a cold Sprite!
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June 2025 by Donna Smith
Always VERY Helpful & Great Customer Service!!
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April 2025 by Samuel Peters
I needed to mail water samples to Hutchinson KS for testing within 30 hours of collecting it. I arrived at UPS around 10:00 AM Monday, and paid $56 dollars to have it arrive the next day by 10:30 AM. I received a call today (Wednesday) that the package had arrived a day late, and that the samples were no longer viable for testing. Now I have to either pay FedEx to ship it, or drive up there myself; both are incovienves caused by the services not properly rendered by UPS.
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March 2025 by Sheila Walden-Roach
UPS is fast and efficient always
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March 2025 by Angie C
This location has the nicest staff! Everyone is so friendly and helpful, which is rare these days. Thanks for great customer service
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February 2025 by Stephanie James
Call the store and the lady was pleasant and she knew the answers to my inquiries with hesitation.
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December 2024 by Bryan Fisher
Great folks here.
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December 2024 by Leah L.H.
Clean, spacious, and organized.
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December 2024 by Keah Benck
Whatever driver had my package today ending in 243472 should be fired. They said that the address is incorrect and couldn't be delivered. 10 minutes later I see them leaving my apartment complex! They are lazy and a liar! Clearly the address is correct because the day before a driver left this notice. My complex is easy to find, spacious for their trucks, and very well lit. Inexcusable!
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December 2024 by Steve Bryant
I have used this UPS store on Central and Woodlawn for at least fifteen years (both when they were on the south side and now the north side of Central). This is a great place to ship your stuff, return Amazon items for free and more! The staff is courteous and committed to great service for their customers!
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December 2024 by Ms. L Edwards
Great customer service always speedy service even if there is a line, no more than 5 minutes I love this location!!
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November 2024 by Jolene Harpstrite
Very easy to get in to store and hardly any wait to be taken care of by the friendly staff. Was able to get a title notarized for $10.00. Would recommend to all my friends.
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October 2024 by Chelsey F
If I have box with a already paid for label on it that doesn’t need a receipt I should be able to drop it off quickly on the counter and leave, at least that’s been my experience with other UPS stores which is great when you have children in the car. But that is not the case for this store. The man told me I needed to get in the back of the line and wait…. Okay sir, so you can take the box and scan it anyways?!?